LO72533: DOMINO SERVER CRASH IN TRAVELER

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You can track all active APARs for this component.

APAR status

  • Closed as fixed if next.

Error description

  • Domino server crashed in traveler with the below stack:
    
    Thread 2 (Thread 0x6b8e6b90 (LWP 22214)):
    
    #0  0xffffe410 in __kernel_vsyscall ()
    
    #1  0x002c7001 in select () from /lib/libc.so.6
    
    #2  0xf5bf66f3 in FRDoSleep ()
    
       from /opt/ibm/lotus/notes/latest/linux/libnotes.so
    
    #3  0xf5bf7b25 in OSRunExternalScript ()
    
       from /opt/ibm/lotus/notes/latest/linux/libnotes.so
    
    #4  0xf5bf90f3 in OSFaultCleanupExt ()
    
       from /opt/ibm/lotus/notes/latest/linux/libnotes.so
    
    #5  0xf5bf91e0 in OSFaultCleanup ()
    
       from /opt/ibm/lotus/notes/latest/linux/libnotes.so
    
    #6  0xf5bc31a7 in fatal_error ()
    
       from /opt/ibm/lotus/notes/latest/linux/libnotes.so
    
    #7  0xf567006a in jsig_handler ()
    
       from /opt/ibm/lotus/notes/85030/linux/jvm/lib/i386/libjsig.so
    
    #8  0xee6ae861 in j9sig_chain_at_shutdown_and_exit ()
    
       from
    /opt/ibm/lotus/notes/85030/linux/jvm/lib/i386/libj9prt24.so
    
    #9  0xee69a7b1 in j9exit_shutdown_and_exit ()
    
       from
    /opt/ibm/lotus/notes/85030/linux/jvm/lib/i386/libj9prt24.so
    
    #10 0xee6e0766 in structuredSignalHandler ()
    
       from
    /opt/ibm/lotus/notes/85030/linux/jvm/lib/i386/libj9vm24.so
    
    #11 0xee6adc01 in masterSynchSignalHandler ()
    
       from
    /opt/ibm/lotus/notes/85030/linux/jvm/lib/i386/libj9prt24.so
    
    #12 <signal handler called>
    
    #13 0x00000000 in ?? ()
    
    #14 0xab00bc2a in
    CmdHandlerBase::HandleOpenFieldCmd(OpenFieldCmd*) ()
       from /opt/ibm/lotus/notes/latest/linux/libinotes.so
    
    #15 0xaae99cb6 in CmdHandlerBase::PrivHandle(Cmd*, Cmd*) ()
    
       from /opt/ibm/lotus/notes/latest/linux/libinotes.so
    
    #16 0xaae99eba in CmdHandlerBase::PrivHandle(Cmd*) ()
    
       from /opt/ibm/lotus/notes/latest/linux/libinotes.so
    
    #17 0xaae9b683 in HAPICmdHandler::Handler(Cmd*, void*) ()
    
       from /opt/ibm/lotus/notes/latest/linux/libinotes.so
    
    #18 0xaae83302 in Cmd::ExecuteHAPI() ()
    
       from /opt/ibm/lotus/notes/latest/linux/libinotes.so
    
    #19 0xaaee5f3e in HAPI_CmdHelperNormal::ExecuteCmd() ()
    
       from /opt/ibm/lotus/notes/latest/linux/libinotes.so
    
    #20 0xaaee929b in HAPI::ProcessCmd(HAPI_CmdHelper*) ()
    
       from /opt/ibm/lotus/notes/latest/linux/libinotes.so
    
    #21 0xaaee9c28 in HAPI::ConvertItem(unsigned int, unsigned int,
    char
    const*) ()
    
       from /opt/ibm/lotus/notes/latest/linux/libinotes.so
    
    #22 0xaaf0926c in iHTMLConvertItem ()
    
       from /opt/ibm/lotus/notes/latest/linux/libinotes.so
    
    #23 0xf68f135e in HTMLConvertItem ()
    
       from /opt/ibm/lotus/notes/latest/linux/libnotes.so
    
    #24 0xab4f708a in CNotesDb::ReadDocumentBody(_jobject*, unsigned
    int) ()
       from /opt/ibm/lotus/notes/85030/linux/libtravelerca.so
    
    #25 0xab4f8640 in CNotesDb::ReadDocumentBody(_jobject*) ()
    
       from /opt/ibm/lotus/notes/85030/linux/libtravelerca.so
    
    #26 0xab4fe21b in
    
    Java_com_lotus_sync_dca_access_NativeAccess_jniConvertBodyToHtml
    ()
    from /opt/ibm/lotus/notes/85030/linux/libtravelerca.so
    
    #27 0x8a689fa6 in ?? ()
    
    #28 0x71eb9300 in ?? ()
    
    #29 0x0f4d408c in ?? ()
    
    #30 0x0f4d407c in ?? ()
    
    #31 0x0f4d4088 in ?? ()
    
    #32 0x71eb9300 in ?? ()
    
    #33 0x00000001 in ?? ()
    
    #34 0x6b8e6158 in ?? ()
    
    #35 0x00000000 in ?? ()
    
    eax            0xfffffdfe   -514
    

Local fix

Problem summary

  • This APAR is closed as FIN. We have deferred the fix to a
     future release.
    

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# SDSS8VAQX7.
    This APAR is closed as FIN. We have deferred the fix to a
     future release.
    

APAR Information

  • APAR number

    LO72533

  • Reported component name

    DOMINO SERVER

  • Reported component ID

    5724E6200

  • Reported release

    852

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-11-08

  • Closed date

    2012-11-16

  • Last modified date

    2012-11-16

  • APAR is sysrouted FROM one or more of the following:

    LO70317

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R852 PSN

       UP



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Document information


More support for:

IBM Domino

Software version:

8.5.2

Reference #:

LO72533

Modified date:

2012-11-16

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