LO72474: UNABLE TO DRAG AND DROP CERTAIN JPEG FILES TO THE DESKTOP

APAR status

• Closed as fixed if next.

Error description

• Customer hasa security camera (external address) that sends them
  approx9 pictures in email.  It shows up as 9 attachments in the
  email. When trying to drag 'n' drop any of the attachments to
  desktop or a folder, nothing happens.  There is no error
  message.
  
  - Customer is able to open/view the attachments correctly within
    Notes?
  
  - Customer is able to use the SAVE option to save the
    attachments
  
  - customer is able to send an email with .jpg files from
    internally, or externally from another address (gmail), and is
    able to drag them to his desktop correctly.
  
  - customer sent me a database with a few sample attachments and
    I am able to reproduce it
  

Local fix

• Use Save option to save attachments
  

Problem summary

• This APAR is closed as FIN. We have deferred the fix to a
   future release.
  

Problem conclusion

Temporary fix

Comments

• This APAR is associated with SPR# SFBI8ZRSK4.
  This APAR is closed as FIN. We have deferred the fix to a
   future release.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

• R850 PSN

     UP