LO72370: RESET PASSWORD WITH VAULT CANNOT UPDATE ID VIA SMB WITH INI.

APAR status

• Closed as program error.

Error description

• SPR# PBIT84XBR8 is fixed in Notes 8.5.3 FP2 with Notes.ini
  parameter "OS_DisableMMapFileCopy=1". (Technote #1429475)
  
  "OS_DisableMMapFileCopy=1" works fine when ID Vault is
  operating and user.id file is missing from Notes data directory
  on a network share on a Windows Server 2008.
  However, "Could not open the ID file" displays when user log in
  to Notes with a new password reset by ID Vault.
  
  Scenario:
  
  - Lotus Notes 8.5.3 FP2 installed on Windows Vista, Windows 7
  or Windows Server 2008.
  
  - Lotus notes data directory on a network share on a Windows
  Server 2008.
  
  - OS_DisableMMapFileCopy=1 is set in Notes.ini.
  
  - Lotus notes started with shortcut "c:\Program
  Files\IBM\Louts\notes\notes.exe" =z:\notes\data\notes.ini
  (Where z: is mapped to \\fileserver\fileshare)
  
  - ID Vault is configured and operating
  
  - Security Settings Policy - 'Password Management' - 'Password
  Management Basic' - Check password on Notes id file: Yes
  'ID Vault' - Assigned vault: <ID Vault name>
  Enforce password change after password has been reset: No
  Allow automatic ID downloads: Yes
  
  - Vaulted user document - Administration tab -> Check Password:
  Check password
  
  - ID file is downloaded via ID Vault in z:\notes\data.
  
  Steps to reproduce:
  
  1. Administrator Client opens 'People and Groups' tab - People
  view.
  
  2. Select a user - 'Tools' - 'ID Vault' - Reset password.
  
  3. Enter new password and reset password.
  
  4. Start Notes8.5.3 FP2 installed on Windows Vista, Windows 7
  or Windows Server 2008 and log in with the reset password.
  
  5. Notes fails when trying to re-create or update the ID file
  in the data directory and presents the following error message:
  "Could not open the ID file"
  
  6. Click OK and select Exit Notes in Option dialogue box.
  - Try to log in again
  - Switch to a different User ID
  - Try to recover your password
  X Exit Notes
  
  7. Start Notes Client with shortcut and you see "Chose file to
  be used as current User ID".
  
  => Click OK and you see the following message.
  "The specified ID file has been corrupted, or is not an ID file"
  
  => Click Cancel and you are prompted for a password.
  You can log in with the new reset password.
  
  ----------
  In the event log on the client side you will find the following
  event:
  
  Log Name: System
  Source: mrxsmb
  Date: xxxxx
  Event ID: 50
  Task Category: None
  Level: Warning
  Keywords: Classic
  User: N/A
  Computer: xxxxx
  Description:
  {Delayed Write Failed} Windows was unable to save all the data
  for the file \xxxx\data\user.id. The data has been lost.  This
  error may be caused by a failure of your computer hardware or
  network connection.  Please try to save this file elsewhere.
  

Local fix

• In the Notes.ini on redirect the ID file to a local disk within
  the notes.ini:KeyFileName=c:\users\xxx\user.id
  

Problem summary

• A programming error was found and will be corrected in a future
   release.
  

Problem conclusion

• A programming error was found and will be corrected in a future
   release.
  

Temporary fix

Comments

• This APAR is associated with SPR# NNAI8ZL2AJ.
  A programming error was found and will be corrected in a future
   release.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  DOMINO SERVER

• Fixed component ID

  5724E6200

Applicable component levels

• R853 PSN

     UP