LO72370: RESET PASSWORD WITH VAULT CANNOT UPDATE ID VIA SMB WITH INI.

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APAR status

  • Closed as program error.

Error description

  • SPR# PBIT84XBR8 is fixed in Notes 8.5.3 FP2 with Notes.ini
    parameter "OS_DisableMMapFileCopy=1". (Technote #1429475)
    
    "OS_DisableMMapFileCopy=1" works fine when ID Vault is
    operating and user.id file is missing from Notes data directory
    on a network share on a Windows Server 2008.
    However, "Could not open the ID file" displays when user log in
    to Notes with a new password reset by ID Vault.
    
    Scenario:
    
    - Lotus Notes 8.5.3 FP2 installed on Windows Vista, Windows 7
    or Windows Server 2008.
    
    - Lotus notes data directory on a network share on a Windows
    Server 2008.
    
    - OS_DisableMMapFileCopy=1 is set in Notes.ini.
    
    - Lotus notes started with shortcut "c:\Program
    Files\IBM\Louts\notes\notes.exe" =z:\notes\data\notes.ini
    (Where z: is mapped to \\fileserver\fileshare)
    
    - ID Vault is configured and operating
    
    - Security Settings Policy - 'Password Management' - 'Password
    Management Basic' - Check password on Notes id file: Yes
    'ID Vault' - Assigned vault: <ID Vault name>
    Enforce password change after password has been reset: No
    Allow automatic ID downloads: Yes
    
    - Vaulted user document - Administration tab -> Check Password:
    Check password
    
    - ID file is downloaded via ID Vault in z:\notes\data.
    
    Steps to reproduce:
    
    1. Administrator Client opens 'People and Groups' tab - People
    view.
    
    2. Select a user - 'Tools' - 'ID Vault' - Reset password.
    
    3. Enter new password and reset password.
    
    4. Start Notes8.5.3 FP2 installed on Windows Vista, Windows 7
    or Windows Server 2008 and log in with the reset password.
    
    5. Notes fails when trying to re-create or update the ID file
    in the data directory and presents the following error message:
    "Could not open the ID file"
    
    6. Click OK and select Exit Notes in Option dialogue box.
    - Try to log in again
    - Switch to a different User ID
    - Try to recover your password
    X Exit Notes
    
    7. Start Notes Client with shortcut and you see "Chose file to
    be used as current User ID".
    
    => Click OK and you see the following message.
    "The specified ID file has been corrupted, or is not an ID file"
    
    => Click Cancel and you are prompted for a password.
    You can log in with the new reset password.
    
    ----------
    In the event log on the client side you will find the following
    event:
    
    Log Name: System
    Source: mrxsmb
    Date: xxxxx
    Event ID: 50
    Task Category: None
    Level: Warning
    Keywords: Classic
    User: N/A
    Computer: xxxxx
    Description:
    {Delayed Write Failed} Windows was unable to save all the data
    for the file \xxxx\data\user.id. The data has been lost.  This
    error may be caused by a failure of your computer hardware or
    network connection.  Please try to save this file elsewhere.
    

Local fix

  • In the Notes.ini on redirect the ID file to a local disk within
    the notes.ini:KeyFileName=c:\users\xxx\user.id
    

Problem summary

  • A programming error was found and will be corrected in a future
     release.
    

Problem conclusion

  • A programming error was found and will be corrected in a future
     release.
    

Temporary fix

Comments

  • This APAR is associated with SPR# NNAI8ZL2AJ.
    A programming error was found and will be corrected in a future
     release.
    

APAR Information

  • APAR number

    LO72370

  • Reported component name

    DOMINO SERVER

  • Reported component ID

    5724E6200

  • Reported release

    853

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-10-30

  • Closed date

    2012-11-16

  • Last modified date

    2012-11-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    DOMINO SERVER

  • Fixed component ID

    5724E6200

Applicable component levels

  • R853 PSN

       UP



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Document information


More support for:

IBM Domino

Software version:

8.5.3

Reference #:

LO72370

Modified date:

2012-11-16

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