LO70094: MAIL ENCRYPTION FAILURE IF OLD NAME IS IN DOMINO DIRECTORY

APAR status

• Closed as user error.

Error description

• Steps to reproduce:
  1."User A" has an old name "User A OLD"
  2."User B" has the record "User A OLD" in his local address book
  3."User B" send an encrypted mail to "User A OLD@DomainName"
  4."User A" Reply to All on that mail with encryption, the Mail
  Encryption Failure
  prompted:
  If you choose to continue sending, the following recipient(s)
  will receive an unencrypted copy of the message:
  user B/org@domain
  Mail encryption failed for this recipient.
  This recipient's Notes certificate could not be found in the
  directory. Either no entry was found with a matching address or
  a matching entry was found which didn't contain a Notes
  certificate.
  Check the directory for each recipient and make sure it contains
  a Notes certificate.
  
  Note:
  User copied original record using Copy to Personal Address Book
  button in Pubnames.
  The user's name changed in Pubnames, but not in the local
  person-record.
  

Local fix

• delete the outdated person document from personal address book
  

Problem summary

Problem conclusion

Temporary fix

Comments

• This APAR is associated with SPR# XYGU8VDGDQ.
  The problem was caused by a user error or user misunderstanding.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels