IBM Support

LO67502: NNOTESMM.EXE ERROR MESSAGE ON CITRIX OVER WINDOWS 2008 R2

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as fixed if next.

Error description

  • Error Description￘
Customer has users' getting OS error randomly in Notes on
Citrix:

 IBM Lotus Notes/Domino has stopped working

Notes does not crash, error details point to nNOTESMM.exe

Notes 8.5.3
Citrix XenApp 6.0
Windows 2008 R2

Local fix

  • Local Fix￘
Annoyance

Problem summary

  • Low priority closures

Problem conclusion

  • 



Temporary fix


    

  • 



Comments


    

  • This APAR is associated with SPR# DCHR8RPR2A.
This was closed as part of a batch closure of sprs with minimal
 customer impact. Low weight, Sev 3 or lower, and a defect
 creation date of 12/31/2012 or earlier. If this issue persists
 in 9.0.1 or above by additional customers, it may be re-raised
 for triage.

    



APAR Information




    

  • APAR number
    LO67502
    • 

  • Reported component name
    NOTES CLIENT
    • 

  • Reported component ID
    5724E6255
    • 

  • Reported release
    853
    • 

  • Status
    CLOSED  FIN
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2012-02-21
    • 

  • Closed date
    2014-03-04
    • 

  • Last modified date
    2014-03-04
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    



Applicable component levels


    

  • R853  PSN
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTWP","label":"Lotus Notes"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.3","Edition":"","Line of Business":{"code":"","label":""}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            04 March 2014
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
Page Feedback