LO63221: DELIVERY FAILURE REPORT: ERROR TRANSFERRING TO XXXXXX.COM; SPECI AL DATABASE OBJECT CANNOT BE LOCATED.

APAR status

• Closed as fixed if next.

Error description

• Delivery Failure Report: Error transferring to XXXXXX.COM;
  Special database
  object cannot be located.
  
  Special database object cannot be located error only occur with
  Calendar
  invitation during conversion from CD-MIME, no issue with  any
  Mail document. If
  we have change Location document setting mail file location from
  Local to
  server then Client do conversion and it works fine.
  Many customer has reported the issue after upgrade Domino server
  to 8.5.x
  
  Lotus Notes 8.5.2/8.5.3
  Lotus Domino 8.5.2 FP3
  OS - AIX( The issue getting reproduce with any OS)
  
  Steps to reproduce:
  1 Create Local replica of server mail file
  2 Location document setting:
   Mail tab- Mail file location -  local
   Format for messages addressed to internet addresses: mime
  Format ( The
  issue get reproduce with RTF also)
  3.Replace server mail.box with attachment Mail.box from SPR
  attachment database.
  4.Create Calendar invitation for external user (xxxxxx.com)and
  click on save
  and Send.
  5.Sender will get delivery failure report (Delivery Failure
  Report: Error
  transferring to XXXXXX.COM; Special database object cannot be
  located)
  
  From server console log:
  
  [115C:000C-03F4] 2011-08-22 07:30:23 PM  [115C:000C-03F4]
  SMTPClient:
  Attempting to Connect: Host XXXXXX.COM, Port 25, SSL Port 0,
  Connecting Domain
  hansmali04.in.ibm.com
  [115C:000C-03F4] 2011-08-22 07:30:23 PM  [115C:000C-03F4]
  SMTPClient:
  Connection successful
  [115C:000C-03F4] 2011-08-22 07:30:23 PM  [115C:000C-03F4]
  SMTPClient:
  ReceiveResponse: 220 hansmali-1.in.ibm.com ESMTP Service (Lotus
  Domino Release
  8.0.2) ready at Mon, 22 Aug 2011 17:00:25 +0530
  [115C:000C-03F4] 2011-08-22 07:30:23 PM  [115C:000C-03F4]
  SMTPClient:
  CommandEHLO: EHLO hansmali04.in.ibm.com
  [115C:000C-03F4] 2011-08-22 07:30:23 PM  [115C:000C-03F4]
  SMTPClient:
  ReceiveResponse: 250-hansmali-1.in.ibm.com Hello
  hansmali04.in.ibm.com
  ([9.182.206.159]), pleased to meet you
  [115C:000C-03F4] 2011-08-22 07:30:23 PM  [115C:000C-03F4]
  SMTPClient:
  ReceiveResponse: 250-HELP
  [115C:000C-03F4] 2011-08-22 07:30:23 PM  [115C:000C-03F4]
  SMTPClient:
  ReceiveResponse: 250-SIZE
  [115C:000C-03F4] 2011-08-22 07:30:23 PM  [115C:000C-03F4]
  SMTPClient:
  ReceiveResponse: 250 PIPELINING
  [115C:000C-03F4] 2011-08-22 07:30:23 PM  [115C:000C-03F4]
  SMTPClient: SMTP
  Authentication is not required by local server.  Username:
  -blank-
  [115C:000C-03F4] 2011-08-22 07:30:23 PM  Router: Transferring
  mail to domain
  XXXXXX.COM (host XXXXXX.COM [9.182.205.83]) via SMTP
  [115C:000C-03F4] 2011-08-22 07:30:23 PM  [115C:000C-03F4]
  SMTPClient:
  Attempting to SubmitMessage:
  [115C:000C-03F4] 2011-08-22 07:30:23 PM  [115C:000C-03F4]
  SMTPClient: Pipelined
  commands:
  [115C:000C-03F4] 2011-08-22 07:30:23 PM  [115C:000C-03F4]
  SMTPClient: MAIL
  FROM:<dadmin@acme.com> SIZE=3666
  [115C:000C-03F4] 2011-08-22 07:30:23 PM  [115C:000C-03F4]
  SMTPClient: RCPT
  TO:<janya_mali@XXXXXX.com>
  [115C:000C-03F4] 2011-08-22 07:30:23 PM  [115C:000C-03F4]
  SMTPClient: DATA
  [115C:000C-03F4] 2011-08-22 07:30:23 PM  [115C:000C-03F4]
  SMTPClient: End of
  pipelined commands
  [115C:000C-03F4] 2011-08-22 07:30:23 PM  [115C:000C-03F4]
  SMTPClient:
  ReceiveResponse: 250 dadmin@acme.com... Sender OK
  [115C:000C-03F4] 2011-08-22 07:30:23 PM  [115C:000C-03F4]
  SMTPClient:
  ReceiveResponse: 250 janya_mali@XXXXXX.com... Recipient OK
  [115C:000C-03F4] 2011-08-22 07:30:23 PM  [115C:000C-03F4]
  SMTPClient:
  ReceiveResponse: 354 Please start mail input.
  [115C:000C-03F4] 2011-08-22 07:30:23 PM  Begin CD to MIME
  Conversion(Process:
  Router (0000115C:0000000C), Database:
  C:\Lotus851\Domino\data\mail.box, Note:
  0019986A)
  [115C:000C-03F4] 2011-08-22 07:30:25.04 PM HTMLConvertItem>
  Special database
  object cannot be located
  [115C:000C-03F4] 2011-08-22 07:30:25.05 PM ccCVSObjectUnlock>
  CVS:
  ObjectNotLocked
  [115C:000C-03F4] 2011-08-22 07:30:25.05 PM
  OCDestroyBodyPartsList> CVS:
  ObjectNotLocked
  [115C:000C-03F4] 2011-08-22 07:30:25.05 PM
  OCAddHTMLToBodyPartList> Special
  database object cannot be located
  [115C:000C-03F4] 2011-08-22 07:30:25.05 PM
  OCCreateAllBodyPartsLists> Special
  database object cannot be located
  [115C:000C-03F4] 2011-08-22 07:30:25.05 PM OCCreateRender>
  Special database
  object cannot be located
  [115C:000C-03F4] 2011-08-22 07:30:25.05 PM OCConvertBody>
  Special database
  object cannot be located
  [115C:000C-03F4] 2011-08-22 07:30:25.05 PM OCConvertMsg failed>
  Special
  database object cannot be located
  [115C:000C-03F4] 2011-08-22 07:30:25 PM  CD to MIME error
  (Process: Router
  (0000115C:0000000C), Database: C:\Lotus851\Domino\data\mail.box,
  Note:
  0019986A): Special database object cannot be located
  [115C:000C-03F4] 2011-08-22 07:30:25 PM  End CD to MIME
  Conversion(Process:
  Router (0000115C:0000000C), Database:
  C:\Lotus851\Domino\data\mail.box, Note:
  0019986A)
  [115C:000C-03F4] 2011-08-22 07:30:25 PM  [115C:000C-03F4]
  SMTPClient: Data Send
  Failed 0 bytes, Status: 578
  [115C:000C-03F4] 2011-08-22 07:30:25 PM  [115C:000C-03F4]
  SMTPClient:
  Connection broken after an error sending DATA command
  [115C:000C-03F4] 2011-08-22 07:30:25 PM  [115C:000C-03F4]
  SMTPClient:
  Attempting to Disconnect:
  [115C:000C-03F4] 2011-08-22 07:30:25 PM  [115C:000C-03F4]
  SMTPClient:
  Connection already disconnected
  [115C:000C-03F4] 2011-08-22 07:30:25 PM  Router: No messages
  transferred to
  XXXXXX.COM (host XXXXXX.COM) via SMTP
  [115C:0006-1370] 2011-08-22 07:30:25 PM  Router: Error
  transferring message
  003F2888 via SMTP to XXXXXX.COM OFF8503DB7:E6D9ED60
  ON482578F4:003F2888 Special
  database object cannot be located
  [115C:0009-0E50] 2011-08-22 07:30:25 PM  Router: Delivery to
  local recipient
  domino Admin/server is ready with 1 messages
  
  As per my investigation $fsLaunch Frameset is getting corrupt in
  server
  mail.box.
  

Local fix

• Recreate Server mail.box or change Launching Frameset to about
  database in
  database property - Launch tab.
  

Problem summary

• This APAR is closed as FIN. We have deferred the fix to a
   future release.
  

Problem conclusion

Temporary fix

Comments

• This APAR is associated with SPR# HMAI8KZADJ.
  This APAR is closed as FIN. We have deferred the fix to a
   future release.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

• R800 PSN

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