LO61343: USER WITH VERY LARGE CONTACT LIST GETS ERROR ON LOGIN

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You can track all active APARs for this component.

APAR status

  • Closed as user error.

Error description

  • Migrating from 3.1 client/7.5 server to 8.5.1 on
    both
    client and server.  A user with a very large buddylist now gets
    the
    error "Contact list could not be retrieved, because storage
    service
    timed out. It will be loaded automatically when the Storage
    Service
    becomes available."
    The error happens for this user on the 8.5.1 standalone client
    and the
    web client (through STProxy) but not in the 8.5.1 embedded
    client or
    the 3.1 client.
    

Local fix

Problem summary

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# RGUR8HFQA7.
    The problem was caused by a user error or user misunderstanding.
    

APAR Information

  • APAR number

    LO61343

  • Reported component name

    LOTUS SAMETIME

  • Reported component ID

    5724J2300

  • Reported release

    851

  • Status

    CLOSED USE

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-06-02

  • Closed date

    2013-03-05

  • Last modified date

    2013-03-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels



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Document information


More support for:

IBM Sametime

Software version:

8.5.1

Reference #:

LO61343

Modified date:

2013-03-05

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