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LO60259: "CANNOT SAVE BITMAP TO DISK" WHEN REPLYING OR FORWARDING EMAIL

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You can track all active APARs for this component.

APAR status

  • Closed as returned (APAR cannot be resolved without additional info from IBM or customer.)

Error description

  • With certain emails, when user tries to forward or reply to the
    message, gets error:
    
    "Cannot save bitmap to disk".
    
    Happens in 7.0.x and also 8.5.2.   (In R7, user also gets "Note
    item not found" but that does not appear in 8.5.2)
    
    
    Looks related to SPRs:
    
    VNTR7UP3CD
    MLAT68QNAT
    
    
    The first states fixed in 8.5.2  but we can still reproduce it.
    Example documents will be attached.
    

Local fix

  • Use "Copy into new mail" feature.
    

Problem summary

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# JSTN8G4QP5.
    The record was returned to the person who created it for more
     information.
    

APAR Information

  • APAR number

    LO60259

  • Reported component name

    NOTES CLIENT

  • Reported component ID

    5724E6255

  • Reported release

    703

  • Status

    CLOSED RET

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-04-20

  • Closed date

    2011-05-24

  • Last modified date

    2011-05-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels



Document information

More support for: IBM Notes

Software version: 7.0.3

Reference #: LO60259

Modified date: 24 May 2011