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LO60259: "CANNOT SAVE BITMAP TO DISK" WHEN REPLYING OR FORWARDING EMAIL

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You can track all active APARs for this component.

 

APAR status

  • Closed as returned (APAR cannot be resolved without additional info from IBM or customer.)

Error description

  • With certain emails, when user tries to forward or reply to the
message, gets error:

"Cannot save bitmap to disk".

Happens in 7.0.x and also 8.5.2.   (In R7, user also gets "Note
item not found" but that does not appear in 8.5.2)


Looks related to SPRs:

VNTR7UP3CD
MLAT68QNAT


The first states fixed in 8.5.2  but we can still reproduce it.
Example documents will be attached.

Local fix

  • Use "Copy into new mail" feature.

Problem summary

  • 



Problem conclusion


    

  • 



Temporary fix


    

  • 



Comments


    

  • This APAR is associated with SPR# JSTN8G4QP5.
The record was returned to the person who created it for more
 information.

    



APAR Information




    

  • APAR number
    LO60259
    • 

  • Reported component name
    NOTES CLIENT
    • 

  • Reported component ID
    5724E6255
    • 

  • Reported release
    703
    • 

  • Status
    CLOSED  RET
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2011-04-20
    • 

  • Closed date
    2011-05-24
    • 

  • Last modified date
    2011-05-24
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTWP","label":"Lotus Notes"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0.3","Edition":"","Line of Business":{"code":"","label":""}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            24 May 2011
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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