LO58857: MUST RESTART THE GATEWAY SERVER TO RESTORE CONNECTIVITY AFTER A SAMETIME COMMUNITY SERVER RESTART

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APAR status

  • Closed as program error.

Error description

  • Symptom as customer saw it:
    1. Customer stops the community server for maintenance. GW
    server keeps running.
    2. Customer restarts the community server - GW cannot relogin
    into the community server, i.e. GW is dysfunctional (no
    awareness, no nothing...)
    3. Customer restarts the GW, everything is back to normal.
    

Local fix

  • Reboot the server
    

Problem summary

  • A programming error was found and will be corrected in a future
     release.
    

Problem conclusion

  • A programming error was found and will be corrected in a future
     release.
    

Temporary fix

Comments

  • This APAR is associated with SPR# SACR8EEVAA.
    A programming error was found and will be corrected in a future
     release.
    

APAR Information

  • APAR number

    LO58857

  • Reported component name

    LOTUS SAMETIME

  • Reported component ID

    5724J2300

  • Reported release

    851

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-02-25

  • Closed date

    2013-03-07

  • Last modified date

    2013-03-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS SAMETIME

  • Fixed component ID

    5724J2300

Applicable component levels

  • R851 PSN

       UP



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Document information


More support for:

IBM Sametime

Software version:

8.5.1

Reference #:

LO58857

Modified date:

2013-03-07

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