APAR status
Closed as returned (APAR cannot be resolved without additional info from IBM or customer.)
Error description
While working in the Notes Client, customer sees that the Mail view is blank. This usually happens while switching from other applications like IE etc. Closing and reopening the mail tab resolves the issue. Does not happen always.
Local fix
Close the Mail tab and reopen
Problem summary
Problem conclusion
Temporary fix
Comments
This APAR is associated with SPR# PGAE8BPTJ3. The record was returned to the person who created it for more information.
APAR Information
APAR number
LO56735
Reported component name
NOTES CLIENT
Reported component ID
5724E6255
Reported release
852
Status
CLOSED RET
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2010-11-30
Closed date
2013-03-13
Last modified date
2013-03-13
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTWP","label":"Lotus Notes"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.2","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
13 March 2013