IBM Support

LO56735: MAIL TAB BECOMES BLANK INTERMITTENTLY

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You can track all active APARs for this component.

 

APAR status

  • Closed as returned (APAR cannot be resolved without additional info from IBM or customer.)

Error description

  • While working in the Notes Client, customer sees that the Mail
    view is blank.
    This usually happens while switching from other applications
    like IE etc.
       Closing and reopening the mail tab resolves the issue. Does
    not happen
    always.
    

Local fix

  • Close the Mail tab and reopen
    

Problem summary

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# PGAE8BPTJ3.
    The record was returned to the person who created it for more
     information.
    

APAR Information

  • APAR number

    LO56735

  • Reported component name

    NOTES CLIENT

  • Reported component ID

    5724E6255

  • Reported release

    852

  • Status

    CLOSED RET

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-11-30

  • Closed date

    2013-03-13

  • Last modified date

    2013-03-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTWP","label":"Lotus Notes"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.2","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
13 March 2013