LO50280: "MEMORY ALLOCATION REQUEST EXCEEDED 65,000 BYTES" ERROR AFTER UP GRADING TO DOMINO 8.5.1

APAR status

• Closed as user error.

Error description

• After primary and secondary Domino mail servers were upgraded
  from Domino 8.0.2
  to Domino 8.5.1, customer began noticing the following errors
  for IMAP-enabled
  databases that reside on the secondary Domino server:
  
  
  Time  Severity  Type  Event  Error Code
  03/23/2010 09:50:21 AM  Warning (high)  DataBase  Note
  NT00062256 was not updated
  in the IMAP btree for folder Test (NT0005A6CA) in database
  D:\Lotus\Domino\data\mail\prob.nsf.  Database should be
  re-enabled for IMAP
  support.  0x3839
  03/22/2010 03:36:38 PM  Warning (high)  DataBase  Note
  NT00066622 was not updated
  in the IMAP btree for folder ($Inbox) (NT000006A2) in database
  
  D:\Lotus\Domino\data\mail\prob.nsf.  Database should be
  re-enabled for IMAP
  support.  0x3839
  03/22/2010 02:42:40 PM  Warning (high)  DataBase  Note
  NT000665AA was not updated
  in the IMAP btree for folder ($Inbox) (NT000006A2) in database
  
  D:\Lotus\Domino\data\mail\prob.nsf.  Database should be
  re-enabled for IMAP
  support.  0x3839
  03/22/2010 02:42:30 PM  Warning (high)  DataBase  Note
  NT0006660E was not updated
  in the IMAP btree for folder ($Inbox) (NT000006A2) in database
  
  D:\Lotus\Domino\data\mail\prob.nsf.  Database should be
  re-enabled for IMAP
  support.  0x3839
  
  
  When a copy style compact or fixup is performed against problem
  database, the
  following errors are generated:
  
  03/25/2010 12:28:49 PM  Performing consistency check on
  mail\prob.nsf...
  
  03/25/2010 12:28:51 PM  Document NT00062256 in database
  C:\ND851\Data1\mail\user.nsf is damaged: Field length stored in
  document is
  incorrect (Field Received, Datatype 0000)
  03/25/2010 12:28:51 PM  Document (UNID
  OF44369DB3:2DBBE230-ON85257682:0066C702)
  in database C:\ND851\Data1\mail\prob.nsf has been deleted
  03/25/2010 12:28:52 PM  Document NT000665AA in database
  C:\ND851\Data1\mail\user.nsf is damaged: Field length stored in
  document is
  incorrect (Field Received, Datatype 0000)
  03/25/2010 12:28:52 PM  Document (UNID
  OFE07903ED:6CC62CE8-ONE4F2919D:815B91E3)
  in database C:\ND851\Data1\mail\prob.nsf has been deleted
  03/25/2010 12:28:52 PM  Document NT0006660E in database
  C:\ND851\Data1\mail\user.nsf is damaged: Field length stored in
  document is
  incorrect (Field Received, Datatype 0000)
  03/25/2010 12:28:52 PM  Document (UNID
  OFA8523698:CDFDBB62-ONAAA86B42:C07D5E41)
  in database C:\ND851\Data1\mail\prob.nsf has been deleted
  03/25/2010 12:28:52 PM  Document NT00066622 in database
  C:\ND851\Data1\mail\user.nsf is damaged: Field length stored in
  document is
  incorrect (Field Received, Datatype 0000)
  03/25/2010 12:28:52 PM  Document (UNID
  OFD8C5FE98:7E1E8E90-ON538A6EFA:AEC74EED)
  in database C:\ND851\Data1\mail\prob.nsf has been deleted
  03/25/2010 12:28:54 PM  Completed consistency check on
  mail\prob.nsf
  
  When users attempt to open the affected documents in their notes
  client, they
  receive the following error:
  
  "Memory allocation request exceeded 65,000 bytes"
  
  It appears that only IMAP-enabled databases that reside on the
  secondary server
  are encountering this problem. Upon further investigation, it
  was found that
  users' had moved
  the documents from one folder to another within the same
  database prior to the
  problem occurring. All affected databases are using the Domino
  802 standard
  mail template
  and client.
  
  Customer indicates that no third party applications nor agents
  are used that
  might be causing this issue. Furthermore, server was upgraded to
  Domino 8.5.1
  FP2 but issue still
  persists. Everyday more and more documents are becoming corrupt
  within
  databases that are IMAP-enabled.
  

Local fix

Problem summary

Problem conclusion

Temporary fix

Comments

• This APAR is associated with SPR# MKHS83ZLSK.
  The problem was caused by a user error.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels