LO41807: "CAN'T FIND VIEW" ERROR AND MAIL FRAMES DON'T POPULATE, ON MAILF ILE OPEN AFTER UPGRADE WITH ATTENTION INDICATORS.

APAR status

• Closed as program error.

Error description

• - Related to:    JCIK7PFGCT:  Formula error occurs in iNotes
  when upgrading to
  Domino 8.5
  (Which was fixed for the most common and recommended scenario,
  but this issue
  remains.)
  
  As admin, register a new user with an R6.5.6 mail template
  (doesn't matter
  whether mailfile is on old or current server version).
  
  As R6.5.6 user, open mailfile, save mail prefs, send and receive
  mail.
  
  As admin, create an R8.5.1 mail settings doc that applies
  attention indicators
  (doesn't matter what values these have, or which HTA -- can do a
  How To Apply -
  Set value and prevent changes for all fields).
  Include settings in a policy, and apply policy to the R6.5.6
  user (this
  scenario is based on the server having been upgraded before the
  mail template).
  Upgrade the user's mailfile to R8.5.1.
  
  As user, open the mailfile.
  
  Get: "Can't find view" error, and none of the mail frames get
  populated.
  Mailfile displays as belonging to 'Anonymous', and no actions
  are available --
  no mail functionality is available.
  
  - Only happens on first mailfile open.  Once the user closes out
  and reopens,
  calendarprofile has fixed itself, and everything functions
  correctly.
  
  (Problem is caused by a malformed $ToNames on calendarprofile --
  "ToNamesList
  := ;tmpMe :=...".  $ToNames didn't exist in R6.5.6; this is
  created correctly
  when user re-saves mail prefs after upgrading to an R8.5.1
  template.  But if
  this item is created by a mail policy, instead, it's generated
  incorrectly, and
  causes the error on first mailfile open.)
  

Local fix

• Delete the $ToStuff field in both the colorprofile and
  calendarprofile
  

Problem summary

• A programming error was found and will be corrected in a future
  

Problem conclusion

• A programming error was found and will be corrected in a future
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• NA
  

Fix information

• Fixed component name

  NOTES/DOMINO 7X

• Fixed component ID

  5724E6200

Applicable component levels

• R850 PSN

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