LO40621: CLIENT BUILD NOT UPDATING IN PERSON DOCUMENT

APAR status

• Closed as user error.

Error description

• In one specific case, the customer ran an agent to clear out the
  client build
  info in all person documents.  We removed the DYNINFOCR_... line
  from the
  notes.ini an changed the Setup= line to "620000" (telling the
  client to
  reupgrade the design of local DBs), and ran DCC, but the client
  build
  information never populates in the person document.
  Furthermore, a request to
  update the client build info is never generated in the admin4
  database, leaving
  us to believe this is a DCC problem.  The customer has reported
  that this
  method works fine for 7.0.x clients.  The customer has 8.0,
  8.0.1, and 8.0.2
  clients in his environment, and it does not work for any of
  them.  The
  "InstalLType" line has existed in all the notes.inis for the
  machines we have
  tested with.
  
  I am able to reproduce this.
  
  STEPS TO REPRODUCE:
  
  1) Clear out the client build info in your person doc, via this
  agent (found in
  TN 1289067 )
  
  field ClientType:="";
  field CIntMachine:="";
  field CIntPltfrm:="";
  field CIntBld:="";
  
  2) Remove the DYNINFOCR line from your notes.ini, and change
  Setup= to "620000"
  3) Launch your client and ensure DCC runs (run it manually)
  
  No matter how many times you launch and run DCC, a request will
  never appear in
  the admin4 DB to update the client build info in the person
  document
  

Local fix

• None known at this time.
  

Problem summary

Problem conclusion

Temporary fix

Comments

• This APAR is associated with SPR# ALAS7S6SHB.
  The problem was caused by a user error or user
   misunderstanding.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels