LO40581: NTMULTI.EXE MEMORY ERROR AT O/S SHUTDOWN

APAR status

• Closed as returned (APAR cannot be resolved without additional info from IBM or customer.)

Error description

• Problem:
  Multi-User Specific.
  
  When shutting down the Operating System, you get a Application
  Error dialogue for NTMulti.exe - the message is about Memory
  being written (dialogue closes due to Shutdown operation in
  progress).  The Multi User installation is installed &
  NTMulti.exe (Clean-up Service) is installed & "Started."
  
  To Reproduce:
  Steps to Repro:
  Install Multi User client  (NTMulti service is Started)
  Don't launch Notes
  Restart Operating System
  Problem:  Receive dialogue that has in the Title Bar:
  NTMulti.exe Application
  Error.  In the Dialogue message area, it talks about Memory
  addresses and "memory could not being written."
  NTMulti.exe service does not shut down before OS
  

Local fix

• Disable the ntmutli service
  

Problem summary

Problem conclusion

Temporary fix

Comments

• This APAR is associated with SPR# DMAS733UHX.
  Development was unable to reproduce the problem.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels