IBM Support

LI78798: HTTP 500 "UNKNOWN RULE IN CALL" WHEN TRYING TO USE CUSTOM POLICY

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APAR status

  • Closed as documentation error.

Error description

  • http://www-01.ibm.com/support/knowledgecenter/SSWHYP_4.0.0/com.i
    bm.apimgmt.policy.doc/tapim_pol_implement.html?lang=en
    
    On above page,
    Step 3, Export your policy implementation from DataPower,...
    
    The screenshot provided in this step is confusing customer and
    causing error when importing policy in to API Management.
    
    When the policy is exported, '-main' is added before .zip and
    after name of the policy which is creating the issue. Import to
    the API Management works fine except when it is looking for the
    policy it is not finding it because of the '-main' in the name.
    
    Note: Above page, Step 3 the screenshot needs to be changed so
    the first line in screenshot shows "checkmembership.zip"
    instead of what is there.
    

Local fix

  • Rename export file from -main.zip to
    .zip, then the import works fine in API Management.
    

Problem summary

  • The documentation contained a screenshot of an example export
    showing the "-main" suffix on the archive exported from
    Datapower.  This was confusing as the -main suffix should only
    be added to the processing rule name.
    

Problem conclusion

  • The screenshot has been corrected and the Knowledge Center
    republished.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LI78798

  • Reported component name

    IBM API MANAGEM

  • Reported component ID

    5725L3000

  • Reported release

    402

  • Status

    CLOSED DOC

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-09-02

  • Closed date

    2016-08-11

  • Last modified date

    2016-08-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels



Document information

More support for: IBM API Management

Software version: 402

Reference #: LI78798

Modified date: 11 August 2016