LI77137: FAILURE GETTING HW/MAC ADDRESS FOR INTERFACE: "ETH0" AND "ETH1" AFTER UPGRADING HYPERVISOR APPLIANCE

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APAR status

  • Closed as program error.

Error description

  • The network fails to come up for a Websphere Cast Iron
    hypervisor appliance after being upgraded to 6.1.0.9 or
    6.1.0.12.
    
    The errors seen in the output of net show memory from the VM
    console are:
    
    FAILURE GETTING HW/MAC ADDRESS FOR INTERFACE: "ETH0"
    FAILURE GETTING HW/MAC ADDRESS FOR INTERFACE: "ETH1"
    SYSTEM ERROR: No such device
    

Local fix

  • Set the VM Network Adapter type to E1000 and reboot
    

Problem summary

  • The network fails to come up for a WebSphere Cast Iron
    Hypervisor appliance after being upgraded to 6.1.0.9 or
    6.1.0.12.
    The errors seen in the output of "net show memory" from the VM
    console are:
    
    FAILURE GETTING HW/MAC ADDRESS FOR INTERFACE: "ETH0"
    FAILURE GETTING HW/MAC ADDRESS FOR INTERFACE: "ETH1"
    SYSTEM ERROR: No such device
    
    By default, when WebSphere Cast Iron Hypervisor Edition is
    installed it is configured to use E1000 network adapter.
    That is, the HVE's configuration describing how VMware should
    present "hardware" to the appliance causes e1000 drivers to be
    loaded within the appliance.
    This default configuration works properly, however optimized
    drivers such as Flexible, VMXNET2, and VMXNET3 do not work
    properly.
    This APAR could be an issue when HVE instances which have been
    modified this way are upgraded from 6.1.0.6 (or earlier) to
    6.1.0.9 (or later).
    
    As a workaround, users should replace non-default virtual
    network adapters with E1000 virtual network adapters.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    LI77137

  • Reported component name

    WS CASTIRON HV

  • Reported component ID

    5725C1100

  • Reported release

    610

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-12-12

  • Closed date

    2013-01-24

  • Last modified date

    2013-01-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WS CASTIRON HV

  • Fixed component ID

    5725C1100

Applicable component levels

  • R610 PSY

       UP



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Document information


More support for:

WebSphere Cast Iron Hypervisor Edition Standard

Software version:

610

Reference #:

LI77137

Modified date:

2013-01-24

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