Direct links to fixes
Closed as program error.
Products and items are imported via WebSphere Commerce BOD Services into the database, but without category or category-relations. Using the Management Center products are distributed to the categories, which are maintained in Management Center only. On maintaining the sales catalogs, products are related to the categories, and WebSphere Commerce automatically relates the items as well to the categories. Having for example 50 products in a category, and 10 items per product then there are 550 CATGPENREL records for this category. Furthermore, the customer can use a catalog filter to define which products can be purchased under which contracts. If the customer only adds products, but not the corresponding items to the catalog filters, then the items are not filtered. When the CategoryDisplay URL command is called, the CategoryDataBean is used and this CategoryDataBean has an issue when accessing products. The CategoryDataBean.getProducts() method pre-fetches all catalog entries for the category, including all the items. Note, that items are not filtered, because only products are contained in the contracts and catalog filters. Thus when there are many items in the category, calling the getProducts() method can lead to an out of memory condition.
USERS AFFECTED: WebSphere Commerce customers who use the CategoryDataBean.getProducts() method without also using the getItems() method. PROBLEM ABSTRACT: CategoryDataBean pre-fetching of item catalog entries can result in an out of memory condition. BUSINESS IMPACT: Out of memory crash due to CatalogDataBean retrieving all catalog data. RECOMMENDATION:
The CategoryDataBean.getProducts() method was changed to not pre-fetch items, and the getItems() method was changed to not-pre-fetch products and other kinds of catalog entries. ------------------------------------------------------------- The latest available maintenance information can be obtained from the Recommended Fixes for WebSphere Commerce technote: http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
Reported component name
WC BUS ED ILINU
Reported component ID
Last modified date
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fixed component name
WC BUS ED ILINU
Fixed component ID
Applicable component levels