IBM Support

JR60132: Unable to Save page layout with CatalogEntryRecommendation widget when created using Dataload

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APAR status

  • Closed as program error.

Error description

  • Using Websphere Commerce v9.0.0.2, created a category page
    layout with CatalogEntryRecommendation widget using dataload
    utility. After dataload, able to see the new layout page in CMC.
     Now opened the layout, went to Design layout tab, and
    associated a list of catalog entries to the
    CatalogEntryRecommendation widget. Then tried to save the layout
     change and got the following error - "The e-Marketing Spot
    cannot be found in the database".
    
    Can bypass this error by including the emsId in the
    widgetnvp.csv table, but it is not friendly to ask customer to
    query the emsId one by one for each E-MarketingSpot. We need to
    find a way to enhance this flow.
    

Local fix

Problem summary

  • USERS AFFECTED:
    WebSphere Commerce V9 administrators who works on the PageLayout
     in CMC.
    
    PROBLEM ABSTRACT:
    Unable to Save page layout with CatalogEntryRecommendation
    widget when created using Dataload
    
    BUSINESS IMPACT:
    The pagelayout can not assign/change the catalog entries from
    CatalogEntryRecommendation widget in CMC/CommerceComposer.
    
    RECOMMENDATION:
    

Problem conclusion

  • If only emsName loaded by Dataload, resolve the emsId from
    emsName when saving a pagelayout from CMC.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR60132

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    900

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-10-11

  • Closed date

    2018-10-18

  • Last modified date

    2018-10-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.0","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
18 October 2018