IBM Support

JR59557: Different number of products are showing on storefront

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Store server cache invalidation records are consumed early
before subordinates search servers receive the updated index.

Local fix

  • 



Problem summary


    

  • USERS AFFECTED:
WebSphere Commerce Version 8 Mod Pack 4.

PROBLEM ABSTRACT:
Different number of products are showing on storefront

BUSINESS IMPACT:
Different number of products are showing on storefront when page
 is refreshed.

RECOMMENDATION:

    



Problem conclusion


    

  • 1. Enabled delta inventory indexing.
2. Invoke cache invalidation based of updated inventory records.
3. Have each and every subordinate search server to reply the
cache invalidation when new inventory index is received.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR59557
    • 

  • Reported component name
    WC BUS EDITION
    • 

  • Reported component ID
    5724I3800
    • 

  • Reported release
    800
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2018-05-15
    • 

  • Closed date
    2018-06-26
    • 

  • Last modified date
    2018-06-26
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    WC BUS EDITION
    • 

  • Fixed component ID
    5724I3800
    • 



Applicable component levels


    

  • R800  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            11 December 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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