Direct links to fixes
APAR status
Closed as program error.
Error description
If you claim a task on a migrated system and that task works with IBM Business Process Manager (BPM) documents by using the Document Attachment control, the control might not load. Instead, you might see "Error Retrieving Documents List". This issue occurs when document attachments have not yet been migrated to the IBM BPM document store. The following sample stack trace is from the server log files: com.ibm.ws.webcontainer.webapp.WebApp logServletError SRVE0293E: [Servlet Error]- [DocumentAttachmentServlet]: java.lang.NullPointerException at com.lombardisoftware.portal.servlet. PRODUCTS AFFECTED IBM BPM Advanced IBM BPM Standard IBM BPM Express
Local fix
Problem summary
This issue occurs because before migration occurs documents do not have a content type associated with them although content types are expected.
Problem conclusion
A fix will be included in IBM BPM V8.5.7 cumulative fix 2017.03 that assigns a default content type to each document during migration to void the NullPointerException. To determine whether the cumulative fix is available and download it if it is, complete the following steps on Fix Central: 1. On the Select product tab, select WebSphere as the product group, IBM Business Process Manager with your edition from the WebSphere options, All as the installed version, and All as the platform, and then click Continue. 2. In the Text field, enter "cumulative fix", and click Continue.
Temporary fix
Comments
APAR Information
APAR number
JR57247
Reported component name
BPM STANDARD
Reported component ID
5725C9500
Reported release
857
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-01-10
Closed date
2017-01-23
Last modified date
2017-01-23
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM STANDARD
Fixed component ID
5725C9500
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"857","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
04 September 2023