IBM Support

JR56691: YOU SEE A BLANK PAGE IN IBM PROCESS PORTAL V8.5.7 FEDERATED MODE WHEN YOU OPEN A V8.5.6 PROCESS INSTANCE

Direct links to fixes

8.5.6.2-WS-BPM-IFJR57288
8.5.5.0-WS-BPM-IFJR58901
8.5.5.0-WS-BPM-IFJR56691
bpm.8570.cf2016.12.delta.repository
Downloading IBM Business Process Manager V8.5.7 Cumulative Fix 2016.12

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • In a federated environment, IBM Process Portal (in IBM Business
Process Manager (BPM) 8.5.7) shows the list of process instances
 from IBM BPM V8.5.6. When you click a process instance, the
related information shows in the current page (as expected), but
 you are taken to a new blank page. You must close this blank
page or select the original page to see the instance details.
This issue doesn't occur when you open IBM BPM V8.5.7 process
instances in federated Process Portal.

PRODUCTS AFFECTED
IBM BPM Advanced
IBM BPM Standard
IBM BPM Express

Local fix

  • 



Problem summary


    

  • No additional information is available.

    



Problem conclusion


    

  • A fix is available for IBM BPM V8.5.6.0 cumulative fix CF02 that
 prevents a new blank page to open when a BPM 8.5.6 process
instance is selected through a federated Process Portal.

If you do not already have IBM BPM V8.5.6 cumulative fix 2
installed, download and install IBM BPM V8.5.6 cumulative fix 2
from  http://www.ibm.com/support/docview.wss?uid=swg24041303.

With If you do not already have IBM BPM V8.5.6 cumulative fix 2
installed, search for JR56691 on Fix Central
(http://www.ibm.com/support/fixcentral):

1. Select IBM Business Process Manager with your edition from
the product selector, the installed version to the fix pack
level, and your platform, and then click Continue.
2. Select APAR or SPR, enter JR56691, and click Continue.

When you download fix packages, ensure that you also download
the readme file for each fix. Review each readme file for
additional installation instructions and information about the
fix.

    



Temporary fix


    

  • Not applicable

    



Comments


    

  • 



APAR Information




    

  • APAR number
    JR56691
    • 

  • Reported component name
    BPM STANDARD
    • 

  • Reported component ID
    5725C9500
    • 

  • Reported release
    857
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2016-09-19
    • 

  • Closed date
    2016-09-29
    • 

  • Last modified date
    2016-09-29
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    BPM STANDARD
    • 

  • Fixed component ID
    5725C9500
    • 



Applicable component levels


    

  • R856  PSY
       UP
    • 

  • R750  PSN
       UP
    • 

  • R751  PSN
       UP
    • 

  • R800  PSN
       UP
    • 

  • R801  PSN
       UP
    • 

  • R850  PSN
       UP
    • 

  • R855  PSN
       UP
    • 

  • R857  PSN
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"857","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            15 October 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
Page Feedback