APAR status
Closed as documentation error.
Error description
If you use administration services in the Process Admin Console in Internet Explorer, you might notice problems rendering of coaches of the administration service. Some coach views might not display properly. For example, the section header of a section might be missing.
Local fix
To avoid this problem use one of the following workarounds: -Use a different browser, such as Firefox or Chrome to work in the Process Admin Console. -Expose the administration service as a dashboard in IBM Process Portal and handle access to the dashboard by using the "Exposed to" setting. -Expose the administration service as a URL and handle access to the URL by using the "Exposed to" setting. Then, implement an administration service that embeds a custom HTML coach control that opens a new browser window and calls the intended service from teamworks/exposeServiceByName with the respective information of the service, for example <script type="text/javascript"> window.open("/teamworks/executeServiceByName?processApp =<PA>&serviceName=<MyAdminService>", "NewWindow" ) </script>
Problem summary
An administration service is implemented as a human service that includes coaches. The administration service runs in the Process Admin Console and, therefore, uses the same browser settings as the Process Admin Console. The Process Admin Console must run in Internet Explorer 8 Compatibility Mode while the coach views in IBM BPM V8.5.6 are guaranteed to work only in newer versions of Internet Explorer. PRODUCTS AFFECTED IBM Business Process Manager (BPM) Advanced IBM BPM Standard IBM BPM Express
Problem conclusion
The content will be updated the next time the documentation is refreshed.
Temporary fix
Comments
APAR Information
APAR number
JR56619
Reported component name
BPM ADVANCED
Reported component ID
5725C9400
Reported release
856
Status
CLOSED DOC
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-09-06
Closed date
2016-09-21
Last modified date
2016-09-21
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM STANDARD
Fixed component ID
5725C9500
Applicable component levels
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"856","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
21 September 2016