IBM Support

JR56413: INSTALLING INTERIM FIX JR54526 PREVENTS TASK STATUS ICONS FROM APPEARING IN A DIAGRAM IN THE PROCESS PERFORMANCE DASHBOARD

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APAR status

  • Closed as program error.

Error description

  • With interim fix JR54526
    (http://www.ibm.com/support/docview.wss/uid=sw1JR54526)
    installed, when you go to the Process Performance dashboard in
    IBM Process Portal and display the process diagram for a
    business process definition (BPD), the annotations next to each
    human task activity showing the number of tasks for that
    activity in On Track, At Risk, and Overdue status do not include
    the task status icons.
    
    PRODUCTS AFFECTED
    IBM Business Process Manager (BPM) Advanced
    IBM BPM Standard
    IBM BPM Express
    

Local fix

Problem summary

  • Interim fix JR54526 causes Process Portal to generate incorrect
    URLs to retrieve the task status icon image files from the IBM
    BPM server.
    

Problem conclusion

  • A fix is available for IBM BPM V8.5.6 cumulative fix 2 (CF02)
    that corrects the task status icon retrieval URLs, allowing the
    task status icons to be displayed in the process diagram.
    
    On Fix Central (http://www.ibm.com/support/fixcentral), search
    for JR56413:
    
    1. Select IBM Business Process Manager with your edition from
    the product selector, the installed version to the fix pack
    level, and your platform, and then click Continue.
    2. Select APAR or SPR, enter JR56413, and click Continue.
    
    When you download fix packages, ensure that you also download
    the readme file for each fix. Review each readme file for
    additional installation instructions and information about the
    fix.
    

Temporary fix

  • Not applicable
    

Comments

APAR Information

  • APAR number

    JR56413

  • Reported component name

    BPM ADVANCED

  • Reported component ID

    5725C9400

  • Reported release

    856

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-07-29

  • Closed date

    2016-08-09

  • Last modified date

    2016-08-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM ADVANCED

  • Fixed component ID

    5725C9400

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"856","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
04 September 2023