JR56253: BPMTASKCLEANUP DOES NOT DELETE SEND ALERT TASKS

bpm.8570.cf2016.09.delta.repository.1of2
bpm.8570.cf2016.09.delta.repository.2of2
Downloading IBM Business Process Manager V8.5.7 Cumulative Fix 2016.09

APAR status

• Closed as program error.

Error description

• When you use the Send Alert feature, an email is sent and a task
  is created in the LSW_TASK table. These tasks are in the Alert
  state.
  When the BPMTaskCleanup command runs, these tasks are not
  deleted. As a result,  leftover task instances might prevent
  process application snapshot from being deleted.
  

Local fix

• Manually call the stored LSW_ERASE_TASK procedure to delete the
  tasks.
  

Problem summary

• The Alert state cannot be identified as an end state of a task;
  therefore, you cannot delete tasks in the Alert state when you
  run the BPMTaskCleanup command.
  If alerts are sent from a service implementation outside the
  scope of a business process definition (BPD) or process, the
  Alert tasks remain in the system, potentially preventing the
  removal of process application snapshots.
  
  PRODUCTS AFFECTED
  IBM Business Process Manager (BPM) Advanced
  IBM BPM Standard
  IBM BPM Express
  

Problem conclusion

• A fix will be included in IBM BPM V8.5.7 cumulative fix 2016.09
  that allows you to run the BPMTaskCleanup command with the
  "-taskStatus ALERT" parameter.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM STANDARD

• Fixed component ID

  5725C9500

Applicable component levels