Direct links to fixes
APAR status
Closed as program error.
Error description
When a nested service in a client-side human service (CSHS) contains a postponed downstream of a coach, the coach might not display when launched after the postponement or might be displayed with no content. If you examine the (F12) browser console logs, you might see a SyntaxError. PRODUCTS AFFECTED IBM Business Process Manager (BPM) Advanced IBM BPM Standard IBM BPM Express
Local fix
Use a static value rather than a variable for the error code on the error end event.
Problem summary
When resuming a task, the client-side human service (CSHS) loads the variable values that were saved previously. If the root CSHS contains an error end event, the value given as the error code is treated like a variable name and the CSHS tries to load a value for it. As a result, the task fails because the error code might not have the appropriate syntax for a variable name.
Problem conclusion
A fix will be included in IBM BPM V8.5.7 cumulative fix 2016.09 that correctly loads the saved data. To determine whether the cumulative fix is available and download it if it is, complete the following steps on Fix Central: 1. On the Select product tab, select WebSphere as the product group, IBM Business Process Manager with your edition from the WebSphere options, All as the installed version, and All as the platform, and then click Continue. 2. In the Text field, enter "cumulative fix?, and click Continue.
Temporary fix
Comments
APAR Information
APAR number
JR56207
Reported component name
BPM ADVANCED
Reported component ID
5725C9400
Reported release
857
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-06-27
Closed date
2016-07-15
Last modified date
2016-07-15
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM ADVANCED
Fixed component ID
5725C9400
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"857","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
04 September 2023