IBM Support

JR55290: IN IBM PROCESS PORTAL, USER PROFILE WINDOW DOES NOT OPEN

Direct links to fixes

bpm.8570.cf2016.06.delta.repository.1of2
bpm.8570.cf2016.06.delta.repository.2of2
8.5.6.2-WS-BPM-IFJR55290

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • In IBM Process Portal, the User Profile window doesn't open
although you clicked the User Profile menu option.

PRODUCTS AFFECTED
IBM Business Process Manager (BPM) Advanced
IBM BPM Standard
IBM BPM Express

Local fix

  • 



Problem summary


    

  • If your administrator configured the
exclude-membership-info-from-user-info-rest-apis property in the
100Custom.xml file (interim fix JR54329), user memberships are
returned as null from the "/v1/user/current?parts=all" REST
call.  As a result, you see a JavaScript error and the User
Profile window does not open.

    



Problem conclusion


    

  • A fix that ensures that the User Profile window opens is
currently targeted for inclusion in an upcoming IBM Business
Process Manager (BPM) V8.5 cumulative fix.

    



Temporary fix


    

  • Not applicable

    



Comments


    

  • 



APAR Information




    

  • APAR number
    JR55290
    • 

  • Reported component name
    BPM STANDARD
    • 

  • Reported component ID
    5725C9500
    • 

  • Reported release
    856
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2016-02-11
    • 

  • Closed date
    2016-02-29
    • 

  • Last modified date
    2016-02-29
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    BPM STANDARD
    • 

  • Fixed component ID
    5725C9500
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"856","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            31 August 2023
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
Page Feedback