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JR54639: IN PROCESS PORTAL, THE FIRST DASHBOARD SHOWS A BLANK SCREEN WHEN YOU FIRST LOG IN

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • When you first log in to IBM Process Portal, the first dashboard
    is blank. You do not see any tasks, only a blue background
    window.  The dashboard displays correctly if you click the Work
    tab.
    

Local fix

Problem summary

  • Your system manager configured the web notifications to be
    disabled; this action might prevent the first dashboard from
    displaying properly.
    

Problem conclusion

  • A fix that ensures that the first dashboard is displayed
    successfully is currently targeted for inclusion in an upcoming
    cumulative fix on IBM Business Process Manager (BPM) V8.5.6.0.
    

Temporary fix

  • Not applicable
    

Comments

APAR Information

  • APAR number

    JR54639

  • Reported component name

    BPM ADVANCED

  • Reported component ID

    5725C9400

  • Reported release

    856

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-11-02

  • Closed date

    2015-12-10

  • Last modified date

    2015-12-10

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM ADVANCED

  • Fixed component ID

    5725C9400

Applicable component levels

  • R856 PSY

       UP



Document information

More support for: IBM Business Process Manager Advanced

Software version: 856

Reference #: JR54639

Modified date: 10 December 2015