JR54618: PROCESS INSTANCE DETAILS SHOW AN ERROR WHEN YOU USING PROCESS PORTAL IN ITALIAN

Version 8.5 Refresh Pack 7 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• When the language you use IBM Process Portal in is Italian and
  you select the link to see the instance details for a process,
  you see the following error:
  
  LoggerScripta E   Default   Instance
  Details Initialization Service: Error retrieving instance
  summary 3370: JavaException:
  com.lombardisoftware.core.TeamWorksException:
  unknown format type at
   com.lombardisoftware.component.common.workflow.WorkflowProcessI
  temExcept
  ion: com.lombardisoftware.core.TeamWorksRuntimeException
  [TeamworksException name='Script Evaluation:
  Component.Script.c7391103-c52b-4c92-b291-b19e63ea4f00',
  message='Errore script interno: JavaException:
  com.lombardisoftware.core.TeamWorksException: unknown format
  type at ',line=-1, pos=-1 nested=]
  

Local fix

• The problem does not occur when using English as language for
  Process Portal.
  

Problem summary

• The translation to Italian was incorrect.
  

Problem conclusion

• A fix is available for IBM BPM V8.5.5.0 that corrects the
  translation to Italian. As a result, you will not see the error
  when you view the instance details of a process.
  
  
  On Fix Central (http://www.ibm.com/support/fixcentral), search
  for JR54618.
  
  1. Select IBM Business Process Manager with your edition from
  the product selector, the installed version to the fix pack
  level, and your platform, and then click Continue.
  2. Select APAR or SPR, enter JR54618, and click Continue.
  
  When you download fix packages, ensure that you also download
  the readme file for each fix. Review each readme file for
  additional installation instructions and information about the
  fix.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM STANDARD

• Fixed component ID

  5725C9500

Applicable component levels

• R855 PSY

     UP