JR54431: IN IBM PROCESS PORTAL, YOU SEE INCORRECT RESULTS IN AD HOC REPORTS THAT SHOW TASKS CREATED BY USERS

Version 8.5 Refresh Pack 7 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• After you create an ad hoc report with the x-axis representing
  user IDs and the y-axis representing the number of tasks created
  per user, you might see incorrect results displayed in the
  report.
  
  PRODUCTS AFFECTED:
  IBM Business Process Manager (BPM) Advanced
  IBM BPM Standard
  IBM BPM Express
  

Local fix

Problem summary

• A database query that retrieves tasks created by users data to
  be displayed in the Process Portal ad hoc reports contains a
  conditional expression that can cause some data to be filtered
  from the query's result set and, therefore, not be reflected in
  the report.
  

Problem conclusion

• A fix is available for IBM BPM V8.5.0.1 that changes the
  database query so that it allows Process Portal to display
  correct results in ad hoc reports that show the number of tasks
  created by users.
  
  On Fix Central (http://www.ibm.com/support/fixcentral), search
  for JR54431.
  
  1. Select IBM Business Process Manager with your edition from
  the product selector, the installed version to the fix pack
  level, and your platform, and then click Continue.
  2. Select APAR or SPR, enter JR54431, and click Continue.
  
  When you download fix packages, ensure that you also download
  the readme file for each fix. Review each readme file for
  additional installation instructions and information about the
  fix.
  

Temporary fix

• "Not applicable"
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM STANDARD

• Fixed component ID

  5725C9500

Applicable component levels

• R850 PSY

     UP