JR54389: Registered shoppers cannot update personal information if the 'P referred language' property is disabled

Download JR55416, Rollup for Information Server on Hadoop

APAR status

• Closed as program error.

Error description

• In the Management Center's Store Management tool, under the
  Registration tab, there are configurations for optional fields
  for registration. You might want to uncheck (disable) the
  Preferred language property to hide the preferred language
  selection on the storefront.
  
  However, disabling the preferred language property causes a
  String value for preferred language setting to get passed to the
   service call when a registered shopper updates settings on
  Personal Information page. The update will fail since the
  preferred language setting has to be an Integer value in a B2B
  store model.
  

Local fix

Problem summary

• USERS AFFECTED:
  WebSphere Commerce V7 Feature Pack 8 administrators who manage
  stores by using the Store Management tool in Management Center.
  
  PROBLEM ABSTRACT:
  Registered shoppers cannot update personal information if the
  'Preferred language' property is disabled
  
  BUSINESS IMPACT:
  A registered shopper cannot update settings on the Personal
  Information page if preferred language property is disabled.
  
  RECOMMENDATION:
  

Problem conclusion

• Convert the default Preferred language string to its
  corresponding Integer value and set it as Preferred language.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WC BUS DEV ED W

• Fixed component ID

  5724I3900

Applicable component levels

• R700 PSY

     UP