JR54113: IN PROCESS PORTAL, THE TEAM PERFORMANCE DASHBOARD DOES NOT RENDER WHEN THE USER PREFERENCE IS SET TO THE FRENCH LOCAL

8.5.5.0-WS-BPM-IFJR54113
Version 8.5 Refresh Pack 7 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• If you use IBM Process Portal with your the user preference
  language set to French, you see the following error message
  instead of the dashboard when you try to open the Team
  Performance dashboard:
  
  "Une erreur est survenue"
  
  In the browser console, you see the following information:
  
  Error: Unable to load
  /bpm/test/ProcessPortal/jsp/socialPortal/dashboard.jsp?url=https
  %3ABPM_D
  OUBLE_SLASHhrit.bpm.ibmcloud.com/bpm/test/teamworks/executeServi
  ceByName
  %3FprocessApp%3DTWP%26serviceName%3DTeam+Performance%26snapshot%
  3D8.5.5.0&title=Performances de l'?quipe status:0
  

Local fix

Problem summary

• The title part of the dashboard URL must be URI encoded or the
  Team Performance page does not render when you use the French
  locale. This problem occurs only when you run IBM BPM on Cloud.
  

Problem conclusion

• A fix is available for IBM BPM V8.5.5.0 that encodes the title
  part of any dashboard URL.
  
  On Fix Central (http://www.ibm.com/support/fixcentral), search
  for JR54113:
  
   1. Select IBM Business Process Manager with your edition from
      the product selector, the installed version to the fix pack
      level, and your platform, and then click Continue.
   2. Select APAR or SPR, enter JR54113, and click Continue.
  
  When you download fix packages, ensure that you also download
  the readme file for each fix. Review each readme file for
  additional installation instructions and information about the
  fix.
  

Temporary fix

• Not applicable
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM EXPRESS

• Fixed component ID

  5725C9600

Applicable component levels

• R855 PSY

     UP