JR54002: LOADING THE TEAM PERFORMANCE DASHBOARD MIGHT BE DELAYED BECAUSE TEAM INFORMATION IS BEING LOOKED UP IN SNAPSHOTS

8.5.5.0-WS-BPM-IFJR54002
8.5.6.2-WS-BPM-IFJR54002
8.5.0.1-WS-BPM-IFJR54002
Version 8.5.0 Fix Pack 2 for the IBM Business Process Manager products
Version 8.5 Refresh Pack 7 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• Interim fix JR52979
  (http://www.ibm.com/support/docview.wss?uid=swg1JR52979) is
  intended to improve how fast the Team Performance dashboard
  loads when there are many teams and process application
  snapshots. However, even with that interim fix installed on IBM
  Business Process Manager (BPM) (or interim fix JR53731
  (http://www.ibm.com/support/docview.wss?uid=swg1JR53731) on IBM
  BPM V8.5.0.1), performance might still be slow the first time
  the dashboard loads after the IBM BPM server starts or restarts.
  
  PRODUCTS AFFECTED
  IBM BPM Advanced
  IBM BPM Standard
  IBM BPM Express
  

Local fix

Problem summary

• Interim fix JR52979 adds a new database query that looks up the
  project that a team is associated with and a cache that stores
  teams that were found other times the Team Performance dashboard
  was loaded (by any user), improving the overall logic for
  determining the teams to display in the Team Summary area of the
  dashboard.
  
  However, if the team information is not available in the default
  snapshot for a project, multiple snapshots must be searched to
  find the team information, which can still slow down the team
  information retrieval the first time the dashboard loads after
  the IBM BPM server starts or restarts.
  

Problem conclusion

• A fix is available for IBM BPM V8.5.0.1 and V8.5.6.0 CF02 that
  adds a new database query that looks up the snapshot and project
  with which a team is associated, further reducing the amount of
  time required to load the dashboard.
  
  On Fix Central (http://www.ibm.com/support/fixcentral), search
  for JR54002.
  
   1. Select IBM Business Process Manager with your edition from
  the product selector, the installed version to the fix pack
  level, and your platform, and then click Continue.
   2. Select APAR or SPR, enter JR54002, and click Continue.
  
  When you download fix packages, ensure that you also download
  the readme file for each fix. Review each readme file for
  additional installation instructions and information about the
  fix.
  

Temporary fix

• Not applicable
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM EXPRESS

• Fixed component ID

  5725C9600

Applicable component levels

• R850 PSY

     UP