JR53782: YOU RECEIVE A JAVA.LANG.NOSUCHMETHODEXCEPTION WHEN YOU RUN THE REFRESHSTAFFQUERY.PY SCRIPT ON A SPECIFIC PROCESS TEMPLATE

8.5.5.0-WS-BPM-IFJR53782
8.0.1.3-WS-BPMADV-IFJR53782
Version 8.5 Refresh Pack 7 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• When you try to refresh the staff query instances by using the
  refreshStaffQuery.py script and the optional -processTemplate
  parameter, you receive the following exception and the refresh
  fails:
  WASX7120E: Diagnostic information from exception with text
  "javax.management.MBeanException
  com.ibm.bpe.api.UnexpectedFailureException:
  com.ibm.bpe.api.UnexpectedFailureException: CWWBA0010E:
  Unexpected exception during execution."
  follows:
  javax.management.MBeanException: Exception thrown in
  RequiredModelMBean while trying to invoke operation
  refreshStaffQuery
   at com.ibm.ws.management.connector.soap.SOAPConnectorClient.
    handleAdminFault(SOAPConnectorClient.java:959)
   at com.ibm.ws.management.connector.soap.SOAPConnectorClient.
    invokeTemplateOnce(SOAPConnectorClient.java:924)
   at com.ibm.ws.management.connector.soap.SOAPConnectorClient.
    invokeTemplate(SOAPConnectorClient.java:689)
   at com.ibm.ws.management.connector.soap.SOAPConnectorClient.
    invokeTemplate(SOAPConnectorClient.java:679)
   at com.ibm.ws.management.connector.soap.SOAPConnectorClient.
    invoke(SOAPConnectorClient.java:665)
   at com.ibm.ws.management.connector.soap.SOAPConnectorClient.
    invoke(SOAPConnectorClient.java:487)
   at com.sun.proxy.$Proxy0.invoke(Unknown Source)
   at com.ibm.ws.management.AdminClientImpl.invoke
    (AdminClientImpl.java:224)
  .....
  Caused by: java.lang.NoSuchMethodException: com.ibm.task.staff.
    StaffQueryRefreshManager.refreshStaffQueryTemplate(java.lang.
    Integer, com.ibm.bpe.api.OID, com.ibm.bpe.database.Tom,
    com.ibm.bpe.wim.WorkItemManager)
   at java.lang.Class.throwNoSuchMethodException(Class.java:328)
   at java.lang.Class.getMethod(Class.java:933)
   at com.ibm.bpe.admin.AdminService.
    invokeRefreshStaffQueryTemplateOnStaffQueryRefreshManager
    (AdminService.java:2400)
   at com.ibm.bpe.admin.AdminService.refreshStaffQuery
    (AdminService.java:2361)
  

Local fix

• Refresh all staff query instances without using the
  -processTemplate parameter.
  

Problem summary

• An Integer is being incorrectly passed to an internal method.
  The method required an int as a parameter, not an Integer. As a
  result, the requested method is not recognized and you receive a
  NoSuchMethodException.
  

Problem conclusion

• A fix is/will be available for IBM BPM V8.0.1.3. that allows the
  internal method to be called with the appropriate type.
  
  On Fix Central (http://www.ibm.com/support/fixcentral), search
  for JR53782:
  
  1. Select IBM Business Process Manager with your edition from
    the product selector, the installed version to the fix pack
    level, and your platform, and then click Continue.
  
  2. Select APAR or SPR, enter JR53782, and click Continue.
  
  When you download fix packages, ensure that you also download
  the readme file for each fix. Review each readme file for
  additional installation instructions and information about the
  fix.
  

Temporary fix

• Not applicable
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM ADVANCED

• Fixed component ID

  5725C9400

Applicable component levels

• R801 PSY

     UP