Direct links to fixes
APAR status
Closed as program error.
Error description
When a staff query cleanup is called while a previous staff query cleanup call is still running, you see the following entries in the log file: Assertion violation !(There is more than one relatedOID / kind combination - no singleton) in method >> com.ibm.task.core.message.SavedTaskMessageHelper. getSingleton(SavedTaskMessageHelper.java:305)
Local fix
Problem summary
If several users call the staff query cleanup simultanously, only one query usually runs. However, the check to determine that such a staff query cleanup process was already triggered might be incomplete and not notice that an earlier staff query cleanup process is still running.
Problem conclusion
A fix is/will be available for IBM BPM V8.5.0.1 that detects that a staff query cleanup process is already running and doesn't start another staff query cleanup process at the same time, even if they are distributed in the network in a cluster. On Fix Central (http://www.ibm.com/support/fixcentral), search for JR53588: 1. Select IBM Business Process Manager with your edition from the product selector, the installed version to the fix pack level, and your platform, and then click Continue. 2. Select APAR or SPR, enter JR53588, and click Continue. When you download fix packages, ensure that you also download the readme file for each fix. Review each readme file for additional installation instructions and information about the fix.
Temporary fix
Not applicable
Comments
APAR Information
APAR number
JR53588
Reported component name
BPM ADVANCED
Reported component ID
5725C9400
Reported release
850
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2015-06-15
Closed date
2015-08-28
Last modified date
2015-08-28
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM ADVANCED
Fixed component ID
5725C9400
Applicable component levels
R850 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
16 October 2021