JR52938: YOU CANNOT EXPORT A SNAPSHOT IF A MANAGED ASSET IS CLONED OR COPIED WITHIN A PROJECT

8.0.1.3-WS-BPM-IFJR52938
8.5.6.0-WS-BPM-IFJR52938
8.5.5.0-WS-BPM-IFJR52938
8.5.0.1-WS-BPM-IFJR52938
8.5.0.0-WS-BPM-IFJR52938
bpm.8560.cf1.delta.repository.1
bpm.8560.cf1.delta.repository.2
Version 8.5.0 Fix Pack 2 for the IBM Business Process Manager products
Version 8.5 Refresh Pack 7 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• When you copy or clone a managed asset, both objects, the
  original and the copy, point to the same binary content inside
  the BLOB database. An error occurs when you try to export a
  snapshot that has duplicate managed assets, exporting fails, and
   the following message is logged in the SystemOut.log file:
  
   [3/12/15 14:28:15:466 CDT] 000006c3 wle           E
  CWLLG2015E:  An unexpected runtime exception occurred. See
  exception for more details.  Error: Requested external file does
  not exist: C:\Windows\TEMP\a70b193d-c069-44d2-8bde-2f44db3bb416.
                                   com.ibm.bpm.pal.PALException:
  Requested external file does not exist:
  C:\Windows\TEMP\a70b193d-c069-44d2-8bde-2f44db3bb416
   at
  com.ibm.bpm.pal.action.BaseActionsImpl.executeAction(BaseActions
  Impl.java:355)
   at
  com.ibm.bpm.pal.action.SnapshotActionsImpl.exportSnapshot(Snapsh
  otActionsImpl.java:239)
   at
  com.lombardisoftware.repository.server.ImportExportServlet.getEx
  port(ImportExportServlet.java:182)
   at
  com.lombardisoftware.repository.server.ImportExportServlet.servi
  ce(ImportExportServlet.java:110)
  
  Caused by: com.lombardisoftware.expimp.ExportImportException:
  Requested external file does not exist:
  C:\Windows\TEMP\a70b193d-c069-44d2-8bde-2f44db3bb416
   at
  com.lombardisoftware.expimp.ExportImportManager.exportOtherFiles
  (ExportImportManager.java:1906)
   at
  com.lombardisoftware.expimp.ExportImportManager.export(ExportImp
  ortManager.java:1744)
   at
  com.lombardisoftware.server.ejb.expimp.ExportImportServiceCore.e
  xport(ExportImportServiceCore.java:187)
   at
  com.lombardisoftware.server.ejb.expimp.ExportImportServiceCore.e
  xportWithDependencies(ExportImportServiceCore.java:261)
  
  
  PRODUCTS AFFECTED:
  IBM Business Process Manager (BPM) Advanced
  IBM BPM Standard
  IBM BPM Express
  

Local fix

Problem summary

• When you export process application, the first object that
  refers to the BLOB database is found and the BLOB content is
  written to a file inside the file system. The first object is
  exported and the binary content is deleted from file system.
  When the other reference tries to access the deleted content, an
   error occurs because the file is missing.
  

Problem conclusion

• A fix is available that ensures the binary content remains in
  file system until the last object that refers to this file is
  exported.
  
  On Fix Central (http://www.ibm.com/support/fixcentral), and
  search for JR52938:
  
  1. Select IBM Business Process Manager with your edition from
  the product selector, the installed version to the fix pack
  level, and your platform, and then click Continue.
  2. Select APAR or SPR, enter JR52938, and click Continue.
  
  When you download fix packages, ensure that you also download
  the readme file for each fix. Review each readme file for
  additional installation instructions and information about the
  fix.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM STANDARD

• Fixed component ID

  5725C9500

Applicable component levels