JR52830: AFTER YOU APPLY JR49355, YOU RECEIVE AN ERROR EVENT THAT THROWS A NULLPOINTEREXCEPTION

8.5.0.1-WS-BPM-IFJR52830
bpm.8560.cf1.delta.repository.1
bpm.8560.cf1.delta.repository.2
Version 8.5.0 Fix Pack 2 for the IBM Business Process Manager products
Version 8.5 Refresh Pack 7 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• When you access a task in IBM Process Portal, a
  NullPointerException (NPE)might occur, which looks similar to
  the following NPE:
  
  E   CWLLG0594E: An exception occurred while initializing the
  runnable thread. Error:
  com.lombardisoftware.component.common.workflow.
  WorkflowManagerException: java.lang.NullPointerException
  
   com.lombardisoftware.component.common.workflow.
    WorkflowManagerException: java.lang.NullPointerException
   at com.lombardisoftware.component.common.workflow.
    WorkflowManagerException.asWorkflowManagerException
    (WorkflowManagerException.java:43)
   at com.lombardisoftware.server.ejb.workflow.
    EJBWorkflowManagerBean.getErrorHandlerResult
    (EJBWorkflowManagerBean.java:2454)
   at com.lombardisoftware.server.ejb.workflow.
    EJBWorkflowManagerBean.doResumeWorkflowEngine
    (EJBWorkflowManagerBean.java:1355)
   at com.lombardisoftware.server.ejb.workflow.
    EJBWorkflowManagerBean.resumeTask
    (EJBWorkflowManagerBean.java:354)
   at com.lombardisoftware.server.ejb.workflow.
    EJSRemoteStatefulEJBWorkflowManager_82478d70.
    resumeTask(Unknown Source)
   at
  ...
  
  Caused by: java.lang.NullPointerException
   at
    com.lombardisoftware.component.common.workflow.
    ExecutionContext.deleteIntermediateErrorEventAlreadyProcessed
    (ExecutionContext.java:1898)
   at com.lombardisoftware.server.ejb.workflow.
    EJBWorkflowManagerBean.getError
    HandlerResult(EJBWorkflowManagerBean.java:2404)
  ... 70 more
  

Local fix

Problem summary

• This error occurs on process instances that were started and not
  completed before APAR JR49355 was installed. The error is caused
  by a combination of receiving error events through an
  intermediate error event that were entered before the APAR
  JR49355 was installed and the use of the context.refreshView()
  JavaScript command in a coach view.
  

Problem conclusion

• A fix is available for IBM BPM V8.5.0.1 that handles the
  uninitialized object that causes the NullPointerException.
  
  On Fix Central (http://www.ibm.com/support/fixcentral), search
  for JR52830:
  
  1. Select IBM Business Process Manager with your edition from
    the product selector, the installed version to the fix pack
    level, and your platform, and then click Continue.
  
  2. Select APAR or SPR, enter JR52830, and click Continue.
  
  When you download fix packages, ensure that you also download
  the readme file for each fix. Review each readme file for
  additional installation instructions and information about the
  fix.
  

Temporary fix

• Not applicable
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM STANDARD

• Fixed component ID

  5725C9500

Applicable component levels