JR52677: HUMAN SERVICE IS STILL VISIBLE IN PROCESS PORTAL AFTER THE EXPOSED TO PARTICIPANT GROUP IS CHANGED TO AN EMPTY GROUP

8.0.1.3-WS-BPM-IFJR52677
8.5.5.0-WS-BPM-IFJR52677
8.5.6.0-WS-BPM-IFJR52677
bpm.8560.cf1.delta.repository.1
bpm.8560.cf1.delta.repository.2
Version 8.5 Refresh Pack 7 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• This issue occurs when you modeled a human service in a toolkit
  that is exposed as startable service to a given user group that
  has members, you added the toolkit as a dependency of your
  process application, changed the exposed to participant group of
  the human service to an empty group, such as a participant group
  that doesn't have members, created a snapshot of the toolkit,
  and updated the toolkit dependency in your process application.
  You notice that the human service is still exposed in IBM
  Process Portal, but when you try to start it you receive an
  exception saying that you are not authorized to start the
  service. You expect the service to no longer be visible in
  Process Portal after you change the toolkit dependency, but it
  is still there.
  

Local fix

• Instead of updating the toolkit dependency, you can remove the
  toolkit dependency and add it again pointing to the new
  snapshot. In this case, the human service is not exposed in
  Process Portal, as expected.
  

Problem summary

• When a toolkit dependency is updated, the user group references
  of existing favorites are sometimes not refreshed.
  

Problem conclusion

• A fix is available for IBM BPM V8.0.1.3, that ensures that user
  group references of existing favorites are renewed when a
  toolkit dependency is updated.
  
  On Fix Central (http://www.ibm.com/support/fixcentral), search
  for JR52677:
  
  1. Select IBM Business Process Manager with your edition from
    the product selector, the installed version to the fix pack
    level, and your platform, and then click Continue.
  
  2. Select APAR or SPR, enter JR52677, and click Continue.
  
  When you download fix packages, ensure that you also download
  the readme file for each fix. Review each readme file for
  additional installation instructions and information about the
  fix.
  

Temporary fix

• Not applicable
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM STANDARD

• Fixed component ID

  5725C9500

Applicable component levels