JR52571: YOU CANNOT VIEW FAILED EVENTS BY USING FAILED EVENT MANAGER IN THE ADMINISTRATIVE CONSOLE

8.5.5.0-WS-BPM-IFJR52571
Version 8.5 Refresh Pack 7 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• A blank page is displayed when you click a Service Component
  Architecture (SCA) failed event or a Business Process
  Choreographer failed event.
  

Local fix

• NA
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:  IBM Business Process Manager (BPM)          *
  *                  Advanced                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION: A blank page is displayed when you      *
  *                      click a Service Component               *
  *                      Architecture (SCA) failed event or a    *
  *                      Business Process Choreographer failed   *
  *                      event.                                  *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  A NullPointerException leads to blank page when you click an
  SCA failed event or a Business Process Choreographer failed
  event in the Failed Event Manager.
  

Problem conclusion

• A fix is available for IBM BPM V8.5.5 that allows you to view
  all failed events by using the Failed Event Manager in the
  administrative console.
  
  On Fix Central (http://www.ibm.com/support/fixcentral), search
  for JR52571:
  
  1. Select IBM Business Process Manager with your edition from
  the product selector, the installed version to the fix pack
  level, and your platform, and then click Continue.
  2. Select APAR or SPR, enter JR52571, and click Continue.
  
  When you download fix packages, ensure that you also download
  the readme file for each fix. Review each readme file for
  additional installation instructions and information about the
  fix.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM ADVANCED

• Fixed component ID

  5725C9400

Applicable component levels

• R800 PSY

     UP