Direct links to fixes
APAR status
Closed as program error.
Error description
You can retrieve performance data for processes and services by using JMX to retrieve data from Process Monitor, which is a subcomponent of the IBM Business Process Manager (BPM) server. You can use one of the following methods: retrieveMonitorAll(), retrieveMonitorAllAsJSON(), retrieveMonitorByFilter() or retrieveMonitorByFilterAsJSON(). These calls can list details about the steps of a service, but in rare situations they fail and a NullPointerException is logged in the SystemOut.log file.
Local fix
Retrieve the information without the step details by using retrieveMonitorByFilter() or retrieveMonitorByFilterAsJSON(), setting the showDetails parameter to ?false?.
Problem summary
This problem occurs because Process Monitor tries to resolve step details of a completed service although the step details are already removed.
Problem conclusion
A fix is/will be available for IBM BPM V8.5.5.0. With the fix applied, Process Monitor ignores steps that do not contain details. On Fix Central (http://www.ibm.com/support/fixcentral), search for JR52445: 1. Select IBM Business Process Manager with your edition from the product selector, the installed version to the fix pack level, and your platform, and then click Continue. 2. Select APAR or SPR, enter JR52445, and click Continue. When you download fix packages, ensure that you also download the readme file for each fix. Review each readme file for additional installation instructions and information about the fix.
Temporary fix
Not applicable
Comments
APAR Information
APAR number
JR52445
Reported component name
BPM STANDARD
Reported component ID
5725C9500
Reported release
855
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2015-01-29
Closed date
2015-03-31
Last modified date
2015-03-31
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM STANDARD
Fixed component ID
5725C9500
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"855","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
31 August 2023