JR52429: YOU SEE A TRANSACTION TIMEOUT WHEN UPDATING A ROLE ASSOCIATED WITH A WORK BASKET

8.0.1.2-WS-BPMADV-IFJR52429
Version 8.5 Refresh Pack 7 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• When a work basket that contains more tasks than can be
  processed during the transaction timeout time is updated to
  assign a new task role assigned to a user for the first time
  (such as when no user had this role before), you might see a
  transaction timeout exception.
  
  [8/22/15 9:38:52:145 EDT] 00000008 TimeoutManage I   WTRN0006W:
  Transaction
  000001394D0C40280000003B000A4B01F7527FD112A702975F012DE258DD3565
  900D3280
  000001394D0C40280000003B000A4B01F7527FD112A702975F012DE258DD3565
  900D3280
  00000001 has timed out after 120 seconds.
  [8/22/12 9:38:52:148 EDT] 00000008 TimeoutManage I   WTRN0124I:
  When the timeout occurred the thread with which the transaction
  is, or was most recently, associated was Thread[WebContainer :
  6,5,main].
  

Local fix

• Raise the transaction lifetime timeout.
  

Problem summary

• This exception occurs for work baskets that contain numerous
  tasks because a role must be created and assigned to the new
  user for the first time for all tasks contained in the work
  basket. If the time required for processing exceeds the
  transaction timeout settings, the task role update fails.
  

Problem conclusion

• A fix is available for IBM BPM V8.0.1.2 that introduces
  multi-transaction work-basket updates to prevent timeouts from
  occurring.
  
  On Fix Central (http://www.ibm.com/support/fixcentral), search
  for JR52429:
  
  1. Select IBM Business Process Manager with your edition from
    the product selector, the installed version to the fix pack
    level, and your platform, and then click Continue.
  
  2. Select APAR or SPR, enter JR52429, and click Continue.
  
  When you download fix packages, ensure that you also download
  the readme file for each fix. Review each readme file for
  additional installation instructions and information about the
  fix.
  

Temporary fix

• Not applicable
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM ADVANCED

• Fixed component ID

  5725C9400

Applicable component levels

• R801 PSY

     UP