A fix is available
APAR status
Closed as program error.
Error description
If you are not logged in and you go to an internal IBM Process Portal page that is in a /portal servlet, you are redirected to the landing page of Process Portal instead of the page you wanted. This issue does not occur if you are logged in or go to an internal page that is in a /ProcessPortal servlet.
Local fix
Problem summary
When you are not signed in, IBM WebSphere Application Server creates a cookie that is used to redirect you to the internal page. The origin of the cookie depends on the servlet that the internal page belongs to, /portal or /ProcessPortal. Each servlet may access only the cookie it owns. The legacy (/portal) login page redirects you to the new login page (/ProcessPortal), which cannot read the legacy redirecting cookie. When you try to go to an internal page in the legacy servlet and are not logged in, the new login page does not know where to redirect you so the new login page sends you to the default landing page. Products Affected: IBM Business Process Manager (BPM) Advanced IBM BPM Standard IBM BPM Express
Problem conclusion
A fix for IBM BPM V8.5.5.0 is available that fixes Process Portal's redirection procedure so that it links you to an internal document correctly when you are not logged in. On Fix Central (http://www.ibm.com/support/fixcentral), search for JR51554: 1. Select IBM Business Process Manager with your edition from the product selector, the installed version to the fix pack level, and your platform, and then click Continue. 2. Select APAR or SPR, enter JR51554, and click Continue. When you download fix packages, ensure that you also download the readme file for each fix. Review each readme file for additional installation instructions and information about the fix.
Temporary fix
Comments
APAR Information
APAR number
JR51554
Reported component name
BPM ADVANCED
Reported component ID
5725C9400
Reported release
855
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-10-17
Closed date
2014-11-06
Last modified date
2014-11-06
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM ADVANCED
Fixed component ID
5725C9400
Applicable component levels
R855 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"855","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
16 October 2021