Fixes are available
APAR status
Closed as program error.
Error description
If the IBM Process Center and the online IBM Process Server are connected by a load balancer and the load balancer is not configured to route the traffic between the Process Server and the Process Center, it should be possible to use the HEARTBEAT_DESIGNATED_DEPLOYMENT_ENDPOINT scenario key, which by default is the INTERNAL_CLIENT scenario, for direct communication. However, online deployment is not working even after configuring the HEARTBEAT_DESIGNATED_DEPLOYMENT_ENDPOINT scenario key. PRODUCTS AFFECTED IBM Business Process Manager (BPM) Advanced IBM BPM Standard IBM BPM Express
Local fix
Make sure process center can communicate with process server via load balancer.
Problem summary
ProcessServerInternalUrlServlet is not using HEARTBEAT_DESIGNATED_DEPLOYMENT_ENDPOINT scenario key as one of its endpoints, which results in incorrect configuration.
Problem conclusion
A fix is available for IBM BPM 8.5.0.1 that correctly updates ProcessServerInternalUrlServlet to use the HEARTBEAT_DESIGNATED_DEPLOYMENT_ENDPOINT scenario key. On Fix Central (http://www.ibm.com/support/fixcentral), search for JR50404: 1.Select IBM Business Process Manager with your edition from the product selector, the installed version to the fix pack level, and your platform, and then click Continue. 2.Select APAR or SPR, enter JR50404, and click Continue. When you download fix packages, ensure that you also download the readme file for each fix. Review each readme file for additional installation instructions and information about the fix.
Temporary fix
Comments
APAR Information
APAR number
JR50404
Reported component name
BPM ADVANCED
Reported component ID
5725C9400
Reported release
850
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-06-03
Closed date
2014-06-20
Last modified date
2014-06-20
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM ADVANCED
Fixed component ID
5725C9400
Applicable component levels
R850 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
14 October 2021