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JR50384: INCOMPLETE EVENT MANAGER TASK FOR TIME BASED UCA CANCELS ALL OTHER TIME-BASED UCAs

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APAR status

  • Closed as program error.

Error description

  • On rare occasions, time-based UCAs suddenly disappear from the
    Event Manager monitor.
    
    For example, the task
    My Task (MYTAS) - MYTAS20141126V2 was scheduled last week.
    Scheduled UCA is expected to run each morning, M-F at 06:00.
    It does not.  We found if we "uncheck" and "check" the
    MyTask_UCA, we see it in the Event Monitor for awhile, but then
    it goes away.
    

Local fix

Problem summary

  • When a time-based UCA is scheduled, an event manager task in the
    LSW_EM_TASK table and two keywords in the LSW_EM_TASK_KEYWORDS
    table are created. These keywords are 'UCA4.<uca-id>' and
    'scheduledExec'. On rare occasions, you might see event manager
    tasks for time-based UCAs that have only the 'scheduledExec'
    keyword. When a UCA is rescheduled, the keywords are used to
    delete the previous event manager task.  However, having only
    the 'scheduledExec' keyword for a particular UCA could cause all
    other time-based UCAs to be deleted during the rescheduling
    process.
    

Problem conclusion

  • A fix is available for IBM BPM V7.5.1.1 that examines the UCA's
    keywords and silently creates the 'UCA4.<uca-id>' keyword
    during the rescheduling process if this keyword is missing.
    
    On Fix Central (http://www.ibm.com/support/fixcentral), search
    for JR50384:
    
    1. Select IBM Business Process Manager with your edition from
     the product selector, the installed version to the fix pack
     level, and your platform, and then click Continue.
    
    2. Select APAR or SPR, enter JR50384, and click Continue.
    
    When you download fix packages, ensure that you also download
    the readme file for each fix. Review each readme file for
    additional installation instructions and information about the
    fix.
    

Temporary fix

  • Not applicable
    

Comments

APAR Information

  • APAR number

    JR50384

  • Reported component name

    BPM STANDARD

  • Reported component ID

    5725C9500

  • Reported release

    751

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2014-06-02

  • Closed date

    2015-04-16

  • Last modified date

    2015-06-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM STANDARD

  • Fixed component ID

    5725C9500

Applicable component levels

  • R751 PSY

       UP



Document information

More support for: IBM Business Process Manager Standard

Software version: 7.5.1

Reference #: JR50384

Modified date: 18 June 2015


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