JR49846: PROCESS PORTAL DOES NOT HANDLE RESIZING OF COACHES PROPERLY ON AN IPAD (ADDITIONAL CASE - EXTENSION OF APAR JR48145)

Version 8.5 Refresh Pack 5 for the IBM Business Process Manager products
Download Version 8.0.1 Fix Pack 3 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• In APAR JR48145
  (http://www.ibm.com/support/docview.wss?uid=swg1JR48145), issues
  in resizing of coaches on an iPad were identified and resolved.
  An additional case has been identified.  When you navigate from
  one coach to another coach (as dictated by the underlying
  business process or human service definition, in response to a
  user action on the first coach), and the second coach is taller
  than the first coach, the second coach might be truncated at the
  bottom and not fully displayed.
  
  PRODUCTS AFFECTED:
  IBM Business Process Manager (BPM) Advanced
  IBM BPM Standard
  IBM BPM Express
  

Local fix

Problem summary

• On an iPad, after a transition from a shorter coach to a taller
  coach, the taller coach is truncated at the bottom due to an
  incorrect height calculation.
  

Problem conclusion

• A fix is available for IBM BPM V8.0.1.2 that uses the height of
  the viewport instead of the device height in the height
  calculation.
  
  On Fix Central (http://www.ibm.com/support/fixcentral), search
  for JR49846:
  
  1. Select IBM Business Process Manager with your edition from
  the product selector, the installed version to the fix pack
  level, and your platform, and then click Continue.
  2. Select APAR or SPR, enter JR49846, and click Continue.
  
  When you download fix packages, ensure that you also download
  the readme file for each fix. Review each readme file for
  additional installation instructions and information about the
  fix.
  

Temporary fix

• Not applicable
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM ADVANCED

• Fixed component ID

  5725C9400

Applicable component levels

• R801 PSY

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