IBM Support

JR49839: ATTEMPTING TO START AN AD HOC EVENT FROM A HERITAGE COACH MIGHT CAUSE AN EXCEPTION

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APAR status

  • Closed as program error.

Error description

  • If a process instance ID has a value that is greater than 1000,
    attempting to start an ad hoc event from a heritage coach in
    relation to that process instance might cause an exception
    related to the IBM_BPM_Portal application.
    
    PRODUCTS AFFECTED:
    IBM Business Process Manager (BPM) Advanced
    IBM BPM Standard
    IBM BPM Express
    

Local fix

Problem summary

  • You see the following message:
    
    Error: Could not start event!
    
    This issue occurs because the number of the bpmInstanceId
    parameter is not properly converted when it is sent to the
    server. As a result, for an ID that is greater than 1000 and
    contains a comma (such as ID 1,200), you receive an error when
    IBM BPM tries to identify a process.
    

Problem conclusion

  • A fix for IBM BPM V7.5.1.2 is available that ensures proper
    number format handling when transmitting parameters to server.
    
    On Fix Central (http://www.ibm.com/support/fixcentral), search
    for JR49839:
    
        1. Select IBM Business Process Manager with your edition
    from the product selector, the installed version to the fix pack
    level, and your platform, and then click Continue.
        2. Select APAR or SPR, enter JR49839, and click Continue.
    
    When you download fix packages, ensure that you also download
    the readme file for each fix. Review each readme file for
    additional installation instructions and information about the
    fix.
    
    NOTE: A fix for other IBM BPM release has been provided through
    JR45851 .
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR49839

  • Reported component name

    BPM ADVANCED

  • Reported component ID

    5725C9400

  • Reported release

    801

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-03-31

  • Closed date

    2014-04-23

  • Last modified date

    2014-05-13

  • APAR is sysrouted FROM one or more of the following:

    JR45851

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM ADVANCED

  • Fixed component ID

    5725C9400

Applicable component levels

  • R751 PSY

       UP

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Document Information

Modified date:
13 May 2014