IBM Support

JR49667: WTSQUERYUSERTOKEN FAILED

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • The following message is logged in the Windows Application
    Event Log, but no problem appears to have occurred relevant to
    the message:
    
    PCSLogOnHandler: WTSQueryUserToken failed GLE %d1008
    

Local fix

Problem summary

  • USERS AFFECTED: All users.
    
    PROBLEM DESCRIPTION:
    See error description, above.
    
    PROBLEM SUMMARY:
    The WTSQueryUserToken function is used for getting the logon
    user credentials to automatically start the node with that
    user's privileges. The return code 1008 means that the session
    is idle or the session ID is 0.
    
    This message can be ignored if the node is started at boot time
    or manually, because the check is performed any time a user logs
    on.
    

Problem conclusion

  • This message will be removed from normal running and will only
    be logged when using a debug version of the pcslogon module, and
    even then will be logged as "Informational" instead of "Error".
    

Temporary fix

  • pcslogon.exe
    

Comments

APAR Information

  • APAR number

    JR49667

  • Reported component name

    COMM SERV NT 6.

  • Reported component ID

    5639F2503

  • Reported release

    613

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-03-20

  • Closed date

    2014-03-20

  • Last modified date

    2014-03-20

  • APAR is sysrouted FROM one or more of the following:

    JR48173

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COMM SERV NT 6.

  • Fixed component ID

    5639F2503

Applicable component levels

  • R613 PSY

       

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSHQNF","label":"Communications Server for Windows"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"613","Line of Business":{"code":"LOB35","label":"Mainframe SW"}}]

Document Information

Modified date:
12 October 2021