JR49363: PROCESS INSPECTOR BLANK SCREEN WHEN PROCESS HAS AN EMPTY DUE DATE

8.5.0.0-WS-BPM-IFJR49363
8.5.0.1-WS-BPM-IFJR49363
Version 8.5 Refresh Pack 5 for the IBM Business Process Manager products
Download Version 8.0.1 Fix Pack 3 for the IBM Business Process Manager products
Version 8.5.0 Fix Pack 2 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• When a process is set to have a null due date (via JS), a
  Javascript exception occurs on client side when querying
  with Process Inspector.  The null due date causes the page to
  not render and display nothing due to the exception on browser
  side.
  
  
  Also, after applying JR51636 various regression may be found
  with Process Inspector including the JR50241 issue coming back
  on certain browsers.
  

Local fix

• n/a
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:  IBM Business Process Manager (BPM)          *
  *                  V8.0.1.2 Advanced, Standard, and Express    *
  ****************************************************************
  * PROBLEM DESCRIPTION: Process Inspector in the Process        *
  *                      Admin Console shows a blank page when   *
  *                      the due date is not set for a process.  *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  When you query for process instances using Process Inspector
  in the Process Admin Console, if the due date for one of the
  instances is not set you see a blank page. By default, the due
  date is set.
  

Problem conclusion

• A fix is available for IBM BPM V8.0.1.2 that checks whether
  due date is set. If it is not set, the string that represents
  the date is set to  ¢â‚¬ “Date not specified ¢â‚¬  ½. Therefore,
  query for  process instances in Process Inspector and the due
  date of a process instance is not set, you will see  ¢â‚¬ “Date
  specified ¢â‚¬  ½ next to the word  ¢â‚¬ “due ¢â‚¬  ½ where the
  would otherwise be displayed.
  
  On Fix Central (http://www.ibm.com/support/fixcentral), search
  for JR49363:
  1. Select the product group, product, installed version, and
  platform, and click Continue.
  2. Select APAR or SPR, enter JR49393, and click Continue.
  
  When you download fix packages, ensure that you also download
  the readme file for each fix. Review each readme file for
  additional installation instructions and information about the
  fix.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM ADVANCED

• Fixed component ID

  5725C9400

Applicable component levels

• R800 PSY

     UP