JR49321: NULLPOINTEREXCEPTION IN NEWSEARCH.JSP AFTER REFRESHING INBOX IN PROCESS PORTAL

Version 7.5.1 Fix Pack 2 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• In Process Portal, an exception similar to the following may
  occur upon refreshing the Inbox:
  
  Uncaught exception created in one of the service methods of the
  servlet
  /jsp/tiles/NewSearch.jsp in application
  IBM_BPM_Portal_Node1.AppTarget.
  

Local fix

Problem summary

• Refreshing the inbox in Process Portal might result in a Null
  Pointer Exception.
  
  EDITIONS AFFECTED:
  IBM Business Process Manager V7.5.1.1 Advanced, Standard,
  and Express
  
  PROBLEM DETAILED DESCRIPTION:
  The following exception can occur when Process Portal
  iterates through business data aliases to populate the inbox:
  
  Uncaught exception created in one of the service methods of the
  servlet
  /jsp/tiles/NewSearch.jsp in application
  IBM_BPM_Portal_Node1.AppTarget. Exception created :
  java.lang.NullPointerException at
  com.ibm._jsp._NewSearch._jspService(_NewSearch.java:419) at
  com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:99)
  at javax.servlet.http.HttpServlet.service(HttpServlet.java:831)
  at
  com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWr
  apper.java:1657) at
  com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWr
  apper.java:1597) at
  com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebApp
  FilterChain.java:104) at
  com.ibm.ws.webcontainer.filter.WebAppFilterChain._doFilter(WebAp
  pFilterChain.java:77) at
  com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebA
  ppFilterManager.java:908) at
  com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(Ser
  vletWrapper.java:934) at
  com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(Ser
  vletWrapper.java:502) at
  com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest
  (ServletWrapperImpl.java:181) at
  com.ibm.wsspi.webcontainer.servlet.GenericServletWrapper.handleR
  equest(GenericServletWrapper.java:121) at
  com.ibm.ws.jsp.webcontainerext.AbstractJSPExtensionServletWrappe
  r.handleRequest(AbstractJSPExtensionServletWrapper.java:259) at
  com.ibm.ws.webcontainer.webapp.WebAppRequestDispatcher.include(W
  ebAppRequestDispatcher.java:711) at
  org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLi
  brary.java:1045) at
  org.apache.jasper.runtime.PageContextImpl.include(PageContextImp
  l.java:527) at
  org.apache.struts.tiles.TilesUtilImpl.doInclude(TilesUtilImpl.ja
  va:99) at
  org.apache.struts.tiles.TilesUtil.doInclude(TilesUtil.java:135)
  at
  org.apache.struts.taglib.tiles.InsertTag.doInclude(InsertTag.jav
  a:760) at
  org.apache.struts.taglib.tiles.InsertTag$InsertHandler.doEndTag(
  InsertTag.java:892) at
  org.apache.struts.taglib.tiles.InsertTag.doEndTag(InsertTag.java
  :462) at
  com.ibm._jsp._AdvancedSearchResults._jspx_meth_tiles_insert_0(_A
  dvancedSearchResults.java:143)
  
  IS A WORKAROUND AVAILABLE?
  No.
  

Problem conclusion

• A fix is available that checks for exceptions while business
  data aliases iterate, effectively skipping past the exceptions
  so that the inbox can be populated. The exceptions themselves do
  not prevent functions from working properly.
  
  On Fix Central (http://www.ibm.com/support/fixcentral), search
  for JR49321:
  
  1, Select the product group, product, installed version, and
  platform, and click Continue.
  2. Select APAR or SPR, enter JR49321, and click Continue.
  
  When downloading fix packages, ensure that you also download the
  readme file for each fix. Review each readme file for additional
  installation instructions and information about the fix.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM STANDARD

• Fixed component ID

  5725C9500

Applicable component levels

• R751 PSY

     UP