Fixes are available
APAR status
Closed as program error.
Error description
When a user logs into the BPM Process Portal, BPM will update its record of the user's group membership, but does not recognize changes to the user's full name.
Local fix
Use the "User Synchronize" function of the Process Admin console for the individual user. Note "User Syncronize" does not update group membership, but will update full_name. Do not use the "Full Synchronize", as it will attempt to persist ALL users visible in the WebSphere security realm to the BPM database, instead of only updating users who are already persisted in the BPM database.
Problem summary
Fullname of the user doesn't get updated by logging in. Changes of the fullname, that weren't progressed by using BPM e.g. in a LDAP system or file registry aren't visible in BPM. PROBLEM DETAILED DESCRIPTION: BPM didn't check if the fullname had be changed and therefore no synchronisation had been triggered as well.
Problem conclusion
The method for user login checks now if the user's fullname was changed. If so, a synchronisation of the user fullname gets proceeded. FIX AVAILABILITY: iFix for 8.5.0.1 is/will be available on Fix Central; search for APAR JR49168 at http://www.ibm.com/support/fixcentral/ When obtaining any of the above fixes, be sure to download the accompanying readme, for itself, and any prerequisite fixes, and review them thoroughly.
Temporary fix
Comments
APAR Information
APAR number
JR49168
Reported component name
BPM STANDARD
Reported component ID
5725C9500
Reported release
850
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-01-24
Closed date
2014-04-03
Last modified date
2014-04-03
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM STANDARD
Fixed component ID
5725C9500
Applicable component levels
R850 PSY
UP
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Document Information
Modified date:
03 April 2014