JR49001: TASK STATUS CALCULATION IN MY PERFORMANCE AND MY TEAM PERFORMANCE DASHBOARDS USES TRANSLATED STATUS VALUES

Version 7.5.1 Fix Pack 2 for the IBM Business Process Manager products
Version 8.5 Refresh Pack 5 for the IBM Business Process Manager products
Download Version 8.0.1 Fix Pack 3 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• In the My Performance and My Team Performance dashboards in
  Process Portal, a pie chart and task list (table) reflect the
  status of the displayed tasks (On Track, At Risk, or Overdue)
  based on task due date.  The application logic responsible for
  calculating task status is using translated values for the
  three statuses, which can lead to issues depending on the BPM
  version:
  
  1) In BPM V8.0.1.1 and previous versions, if the server and
  user profile languages are different, task status calculation
  may fail.
  2) In any BPM version, if a translated status value is modified
  (e. g. in a fix pack), task status calculation may fail.
  
  As a result, the pie chart and task list in the dashboards may
  fail to display any tasks for one or more statuses (for
  example, only At Risk tasks may appear, if any at all).
  

Local fix

• TBD
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:  Users of BPM Advanced, BPM Standard, and    *
  *                  BPM Express.                                *
  ****************************************************************
  * PROBLEM DESCRIPTION: In the My Performance and My Team       *
  *                      Performance dashboards in Process       *
  *                      Portal, the pie chart and task          *
  *                      list may fail to display any tasks for  *
  *                      one or more task statuses, due to       *
  *                      dependencies on translated values for   *
  *                      the statuses.                           *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  The application logic responsible for calculating task status
  in Process Portal is using translated values for the three
  statuses for value comparison, which can lead to issues
  depending on the BPM version:
  1) In BPM V8.0.1.1 and previous versions, if the server and
  user profile languages are different, task status calculation
  may fail.
  2) In any BPM version, if a translated status value is modified
  (e. g. in a fix pack), task status calculation may fail.
  

Problem conclusion

• The application logic was modified to perform all comparisons
  of task status values in English, resolving the issue.
  
  An interim fix for Business Process Manager Version 8.0.1.2 has
  been published to Fix Central.  Please refer to the separate
  file that is automatically downloaded with the interim fix
  for prerequisite information and installation/uninstallation
  instructions.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM ADVANCED

• Fixed component ID

  5725C9400

Applicable component levels

• R800 PSY

     UP